Zendrop ‑ Dropshipping & POD

Without the Zendrop team, I honestly wouldn’t have been able to scale my business to where it is today. From excellent product sourcing to strong courier support and reliable customer service, they’ve been there every step of the way.

What truly sets Zendrop apart is the dedicated team behind it. They don’t just support your business, they actually care about it and feel like part of it. You’re not just another account, you’re treated like a real partner.

Having a team that genuinely wants to see you succeed makes all the difference when you’re growing a business. Zendrop has played a huge role in our growth, and I couldn’t recommend them highly enough.

Great app, great team, always willing to help. Will always share my experiences with this team.

They have always gone above and beyond for me even despite me being a smaller store atm.

This shows me that they provide the same attention of care to all of their customers. Hoping they can help me scale into a huge store

Zendrop is no longer reliable and not worth the cost.

We ordered two smart watch samples on December 11 and followed up every 10 days. Each time, we only received automated bot replies saying staff were unavailable and would get back to us. No one did.

After waiting more than a month, we finally heard back from a human agent named Jamima, who told us the Chinese vendor had quoted the wrong price and that Zendrop would simply refund the money. This is unacceptable after ignoring us for weeks. This is also the third time we’ve faced similar issues with Zendrop.

We run a jewellery and gift store, and our customers order items to gift loved ones. Delays and sudden cancellations seriously damage our business. Saying “we’ll refund you” after a month of silence is not a solution.

We are on the Zendrop Plus Plan, paying $545 USD per year (around $815 AUD), and the value is terrible:

No proper training or support as promised

Product prices are too high to make profit

Still need to write our own product descriptions

The $99 prebuilt AI store is very poor quality and worse,Rather I would reccomend Shopify’s free themes like Dawn or Shine

Zendrop may have been good years ago, but not anymore, especially heading into 2026. Support is unreliable, vendors are inconsistent, and the service does not match what is advertised.

Recommendation to the new Entrepreneurs please Avoid Zendrop. Find your own vendors or use another platform.