zenloop: NPS‑Feedback Platform

zenloop: NPS‑Feedback Platform

by A9 Design

Collect and analyze NPS-feedback. Act on insights.

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    83% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    17% of ratings are 1 stars

All reviews

6 reviews

Coffee Lover Shop

Die zenloop App ist einfach einzurichten und hat mir schon nach wenigen Tagen wichtiges Kundenfeedback übermittelt.


We use the app in order to track our customer satisfaction and to keep track if we can keep up with our quality promises. The app helps us to spot quickly possible weaknesses and to learn how to become better in order to in the end make sure not most but all customers are happy.


Super easy to install. We searched a lot for tools to implement NPS surveys to get standarized feedback from our customers and monitor their satisfaction over time. Thumbs up!

Consider Cologne

We used previously once in a while surveys we manually sent out to customers to understand better what they think and where we stand from a customer satisfaction point. This app helps us do this on a regular basis and receive helpful insights. I like!

The Barn Coffee Roasters Berlin

We use Zenloop to get feedback both for our pages and our core products to get feedback from our customers. Great app, easy to install. Definitely recommendable.

SPIRIT - beauty excellence

This app is not free as stated in the store!!! Instead it's a 15 day free trial. Afterwards you have to pay. So, deleted!

Developer reply

May 9, 2019

Thank you very much for your feedback, we are currently working on a solution. We have already contacted you by email and offered compensation for your unpleasant experience. Hope to hear from you soon!

The zenloop team