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Ca ne fonctionne pas. et aucuun moyen de contacter l'assistance pour trouver l'origine du problème et sa solution.
We're sorry that you had a negative experience with the app. We reached out to you previously but didn't receive a response. Please note that you can contact our support team in several ways: through the live chat available in the app, by filling out the support form, or via our email at support@zenobuilder.com.
Please describe the issue you've faced while using the app. We will be happy to assist.
Pricing is misleading. On this page it says you get a lot of features for free version, but when you click it, the next page shows you only get 2 features.
Does not work. Tried uninstalling and reinstalling and still doesn't work. All I can see is the zeno icon logo and nothing else.
Dear the customer,
We have reached out to you by email. To help us better understand the issue you faced, could you kindly provide us with more details about your experience? Any specific error messages or a screenshot in which the app didn't work as expected would be incredibly helpful for our team to pinpoint the problem and fix it promptly.
We genuinely value your business, and we would love the opportunity to make things right. Your satisfaction is our top priority, and we are here to assist you every step of the way. If you're open to it, we'd like to offer our support to resolve the issue you encountered. Whether it's a technical glitch, a misunderstanding, or any other challenge, we are dedicated to finding a solution that leaves you satisfied.
Once again, I sincerely apologize for the inconvenience caused. Thank you for giving us the chance to make this right. We look forward to hearing from you soon.
Daniel | Zeno
De repente, eles não tem mais plano grátis. Que maravilha. Mudam assim, de repente. Quem ja tinha o app, azar.
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Why no Free plan any more?
We no longer support Free plan as the app has grown significantly in functionalities and we want to offer higher quality service to all paying customers.
Stay away from this app, if you ever want to uninstall this, your website will be in trouble and they will not even care to answer you on any e-mail and treat you like a ghost
Hello there,
I'm sorry you about the issue with your website. We are always available in live chat in app, and try to answer all the questions as soon as possible. We also just send you an invitation for a live remote to fix all your issues. Can you let us help you with this?