Serve your customers better.
Easily see your customer information and support process. Understand what your customer was doing on your website before making an enquiry.
Scale your support.
Assign your enquiries to support tickets and organise them according to a workflow that suits you better.
Customers covert faster and return more often with the better service you can provide.
zenquiries adds customer support to your store.
Our embedded, customizable, contact widget allows your customers to contact you in an intuitive way, allowing you to support more customers efficiently.
- Take support directly from your store page.
- Organize support tickets with a workflow that suits you.
- Import customer information & orders directly from Shopify and follow up on order progress with the customer.
Whenever an order is placed with your store, zenquiries can import this information, allowing you to do post-sales support.
zenquiries can provide you more detailed information about what the customer was doing on your store when contacting you for support.
See the app in action
Explore how the app works in an example store.View example store
Unlimited support agents
Unlimited support tickets
Email and Contact Form channels
1GB attachment storage
or $40/month billed at $480 once per year
$5 per additional 100 conversations
Custom Email Domain Support
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
This app is exactly what I am looking for! it is very easy to use. If you are a Trello fan you will like how this works the same as Trello, the kanban style that gives you a bird's eye view. The support is awesome too!
Thank-you kindly for your review, disgustclothing :-) Please don't hesitate to reach out for any help / feature requests in future, very glad it's working well for your business.
Great App! Neat interface, very easy to use and straight to the point. It helped me keep my customers' inquiries organized and within reach.
We used Zenquiries to centralize our customer service. Zenquiries gives a clear support ticket system for all your customer enquires. Also, we needed some help with additional features which were not included in Zenquiries in the first place. However, the team of Zenquiries was happy to help us with the customizations we needed!