zenquiries

zenquiries

by Zenquiries

Customer enquiries, support & e-mail direct from your store.

5.0 of 5 stars(3 reviews)

Serve your customers better.

Easily see your customer information and support process. Understand what your customer was doing on your website before making an enquiry.

Scale your support.

Assign your enquiries to support tickets and organise them according to a workflow that suits you better.

Increase conversions.

Customers covert faster and return more often with the better service you can provide.


About zenquiries

zenquiries adds customer support to your store.

Our embedded, customizable, contact widget allows your customers to contact you in an intuitive way, allowing you to support more customers efficiently.

  • Take support directly from your store page.
  • Organize support tickets with a workflow that suits you.
  • Import customer information & orders directly from Shopify and follow up on order progress with the customer.

Whenever an order is placed with your store, zenquiries can import this information, allowing you to do post-sales support.

zenquiries can provide you more detailed information about what the customer was doing on your store when contacting you for support.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Forever Free

Free

  • 100 Conversations/month

  • Unlimited support agents

  • Unlimited support tickets

  • Email and Contact Form channels

  • Mobile app

  • 1GB attachment storage

Pro

$50/month

or $40/month billed at $480 once per year

$5 per additional 100 conversations

  • 200 Conversations/month

  • Custom Email Domain Support

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
    (3)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

disgustclothing

This app is exactly what I am looking for! it is very easy to use. If you are a Trello fan you will like how this works the same as Trello, the kanban style that gives you a bird's eye view. The support is awesome too!

Developer reply

May 1, 2020

Thank-you kindly for your review, disgustclothing :-) Please don't hesitate to reach out for any help / feature requests in future, very glad it's working well for your business.

FXSyndrome

Great App! Neat interface, very easy to use and straight to the point. It helped me keep my customers' inquiries organized and within reach.

DeMassageWinkel

We used Zenquiries to centralize our customer service. Zenquiries gives a clear support ticket system for all your customer enquires. Also, we needed some help with additional features which were not included in Zenquiries in the first place. However, the team of Zenquiries was happy to help us with the customizations we needed!