zenquiries ‑ Help Desk & Email

zenquiries ‑ Help Desk & Email

od Zenquiries

Customer help desk and email solution for support.

5.0 z pěti hvězd(3 hodnocení)

Turn your email to a Help Desk

Support tickets from your inbox, easily see customer and order information along side conversation. Prioritize tasks with labels, boards.

Work in teams

Add tickets to boards and organize them with a workflow that suits your team best.

Help Desk on your store

Add a Help Desk widget directly to your store, answer questions without needing support staff support.


Podrobnosti o zenquiries ‑ Help Desk & Email

zenquiries makes customer support manageable for store owners.

zenquiries can turn your email inbox into a powerhouse, allowing you to organize and prioritize customer support tickets, allowing you to coordinate with a team and grow with your business.

zenquiries also has an embedded, customizable, contact widget. This allows your customers to contact you in an intuitive way, allowing you to delegate certain requests to individuals in your support team.

  • Take support directly from your store page.
  • Organize support tickets with a workflow that suits you.
  • Import customer information & orders directly from Shopify and follow up on order progress with the customer.

Whenever an order is placed with your store, zenquiries can import this information, allowing you to do post-sales support.

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Galerie médií

Podpora

Forever Free

Zdarma

  • 50 Conversations/month
  • Email and Help Desk channels
  • 1GB attachment storage

Pro

$10/měsíc

  • 200 Conversations/month
  • iOS and Android responder apps, of on the go support
  • 5GB of storage

Business

$15/měsíc

  • Unlimited Conversations/month
  • Custom email domain
  • Removal of zenquiries logo

* Všechny poplatky jsou fakturovány v USD.
** Opakované platby, včetně měsíčních poplatků nebo poplatků za použití, se fakturují jednou za 30 dnů.

5.0 z pěti hvězd

Celkové hodnocení odráží aktuální stav aplikace. Zahrnuje všechny recenze aplikací, ale upřednostňuje ty nejnovější.

  • 5 z pěti hvězd
    100 % hodnocení má hodnotu 5 hvězdy
  • 4 z pěti hvězd
    0 % hodnocení má hodnotu 4 hvězdy
    (0)
  • 3 z pěti hvězd
    0 % hodnocení má hodnotu 3 hvězdy
    (0)
  • 2 z pěti hvězd
    0 % hodnocení má hodnotu 2 hvězdy
    (0)
  • 1 z pěti hvězd
    0 % hodnocení má hodnotu 1 hvězdy
    (0)

Nejnovější recenze

disgustclothing

This app is exactly what I am looking for! it is very easy to use. If you are a Trello fan you will like how this works the same as Trello, the kanban style that gives you a bird's eye view. The support is awesome too!

Odpověď vývojáře

1. květen 2020

Thank-you kindly for your review, disgustclothing :-) Please don't hesitate to reach out for any help / feature requests in future, very glad it's working well for your business.

FXSyndrome

Great App! Neat interface, very easy to use and straight to the point. It helped me keep my customers' inquiries organized and within reach.

DeMassageWinkel

We used Zenquiries to centralize our customer service. Zenquiries gives a clear support ticket system for all your customer enquires. Also, we needed some help with additional features which were not included in Zenquiries in the first place. However, the team of Zenquiries was happy to help us with the customizations we needed!