zenquiries ‑ Help Desk & Email

zenquiries ‑ Help Desk & Email

by Zenquiries

Customer help desk and email solution for support.

5.0 of 5 stars(3 reviews)

Turn your email to a Help Desk

Support tickets from your inbox, easily see customer and order information along side conversation. Prioritize tasks with labels, boards.

Work in teams

Add tickets to boards and organize them with a workflow that suits your team best.

Help Desk on your store

Add a Help Desk widget directly to your store, answer questions without needing support staff support.

About zenquiries ‑ Help Desk & Email

zenquiries makes customer support manageable for store owners.

zenquiries can turn your email inbox into a powerhouse, allowing you to organize and prioritize customer support tickets, allowing you to coordinate with a team and grow with your business.

zenquiries also has an embedded, customizable, contact widget. This allows your customers to contact you in an intuitive way, allowing you to delegate certain requests to individuals in your support team.

  • Take support directly from your store page.
  • Organize support tickets with a workflow that suits you.
  • Import customer information & orders directly from Shopify and follow up on order progress with the customer.

Whenever an order is placed with your store, zenquiries can import this information, allowing you to do post-sales support.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Forever Free


  • 50 Conversations/month
  • Email and Help Desk channels
  • 1GB attachment storage



  • 200 Conversations/month
  • iOS and Android responder apps, of on the go support
  • 5GB of storage



  • Unlimited Conversations/month
  • Custom email domain
  • Removal of zenquiries logo

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews


This app is exactly what I am looking for! it is very easy to use. If you are a Trello fan you will like how this works the same as Trello, the kanban style that gives you a bird's eye view. The support is awesome too!

Developer reply

May 1, 2020

Thank-you kindly for your review, disgustclothing :-) Please don't hesitate to reach out for any help / feature requests in future, very glad it's working well for your business.


Great App! Neat interface, very easy to use and straight to the point. It helped me keep my customers' inquiries organized and within reach.


We used Zenquiries to centralize our customer service. Zenquiries gives a clear support ticket system for all your customer enquires. Also, we needed some help with additional features which were not included in Zenquiries in the first place. However, the team of Zenquiries was happy to help us with the customizations we needed!