Zenstores: UK Shipping , 124 Rezensionen

Superb Customer Services
Superb App
Simple Easy to use.

100% Recommended!

This is an excellent app, I use Royal Mail to ship, and Zenstores intergrates seamlessly. The customer support is excellent, I had a few queries at the beginning and Micheal has sorted any problems I had straight away. I cannot recommend Zenstores highly enough.

We've been using Zenstores for several years and have no complaints. It's a really useful tool for shipping across multiple shopping platforms and the interface and setup make everything smooth and easy to use for the whole team.

On the odd occasion that we do run into a problem, the team are quick to respond and provide excellent customer service.

I have used Zenstores for years now and I would recommend them to any business. The software works perfectly saves hundreds of hours per month and is far cheaper than any comparable platform.

Fantastic app. Perfect for our site and keeps improving. Would highly recommend for any business shipping through Royal Mail as the integration is fantastic, and especially when dealing with orders from two e-commerce platforms such as Amazon and Shopify.

AT LAST!! An integration with Royal Mail that works seamlessly without having to deal with CSV files.. which when you are dealing with 100's of orders is a nightmare!

The team could not have been more helpful setting this up in 10 days - as to get a NETDISPATCH account set up on the RM system takes this long ..

Meanwhile the PPI was live instantly which we subsequently turned off when Net Dispatch went live enabling all our orders to ship with tracking information for our customers - a real win!

The app is new and so the team are open to feedback, which is great.

Current issues and reasons for 4 stars:
1 If you change an address in Shopify you need to manually update it in Zenstores too - along with any other order changes as they do not update after the first import into the app. It would be good to let us know this

2 If you partially refund an order it is not automatically shipped and you have to manually go back and fulfil the order in shopify with the tracking information

3 If you have a return or need to resend an item to a customer it is not obvious how to raise second shipping and not a simple trackable procedure. It also does not import this into Shopify for you

The team have taken all this on board though and are working on upgrades all the time

We would not be without this app

Would recommend! Great product and great staff - Massive shout out to Harry! Keep it up. Needs a inventory system and it would be perfect.

We absolutely love Zenstore! It's a great system to link all of our orders and makes dispatch so much easier! The team are great on live chat, they get back to you and help you out super fast.

After a few hiccups at the start linking the product in with APC's new software. I now couldnt live without Zenstores we are sending hundreds of orders out each month and it saves up so much time.

We were searching for a Dispatch App that would make life easier for a long time. This App is simple to use and Zen Stores are very responsive to new feature requests. We're just waiting for a new request to be installed.

If you are based in the UK and use a courier service which they service this application is a no brainer. It will save many many hours of loading up dispatch information on to your carriers system and at the click of a button all labels are printed as well as the carrier will be instantly expecting to collect all the parcels.

I'd high recommend this App to any business who wants to save time and money.