Zenstores: UK Shipping , 124 Rezensionen

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
25. Oktober 2022

Really happy with Zenstores - we love pulling all our orders into one interface in the morning so we can see what needs printing for that day and then generating a combined invoice with the shipping label on the same page. Cuts down on time and mistakes from how we had to do this previously which was to print orders separately from the 3 stores we sell on then generate the shipping label and match it to the order.
We've tried other shipping solutions in a bid to find a provider that includes Not on the High Street.com as one of their integrations but we keep coming back to Zenstores for it's complete ease of use and great customer service.
We now use the CSV upload for Not on the High Street which is easier than we thought, we just have to mark the orders as despatched manually as there's no link back to the store.
A bit of a niggle has been having to apply postage individually to international orders but it turns out that's down to the shipping company you use. We're in the process of switching to DPD so will be able to bulk apply postage to international orders with the same dimensions/weight etc which will save a lot of time.
The best thing about Zenstores is how easy it is to get a human on the phone - I think they even have a separate number for despatch enquiries so if we're having a problem generating a label for a specific order they can usually help us right away.
Overall fantastic product/service!

onetrickpony.design
Vereinigtes Königreich
10 monate mit der App
Mechfeed Ltd hat geantwortet 8. November 2022

Thank you for such an extensive review! Hearing how well Zenstores fits into your daily routine is amazing. We are really proud of our customer success team at Zenstores too, so it’s great to hear how valuable they are to you and your business.

Thanks again,
– the Zenstores team

1. Dezember 2022

This app has been invaluable for our business. The customer support is second to none. Can't fault anything.

Kings & Queens
Vereinigtes Königreich
9 monate mit der App
6. April 2023

We have been using Zenstores for more than 5 years now and could not recommend them enough. User friendly, easy to use and make shipping orders simple in just a few clicks. Would not move away from them and the support is fantastic too!

Forgot to add Zenstores is extremely reliable and we have never had any major issues or problems!

Liquidraw
Vereinigtes Königreich
8 monate mit der App
17. Juni 2022

There's quite a few offerings for this kind of service but Zenstores was for me the simplest and most reliable - and at a good price too. No real complaints.

Yorkshire Bonsai
Vereinigtes Königreich
8 monate mit der App
Mechfeed Ltd hat geantwortet 13. Juli 2022

Thank you for the review! Simple, reliable shipping management is our aim here at Zenstores so it's great to hear that we're delivering for your business!

Thanks again,
– the Zenstores team

2. Juni 2017

The team have made our order processing and fulfilment much more streamlined, saving us valuable resources.

We have always had a great experience with the team at Zen and we look forward to continuing to work with them in the future.

Great service, with a top notch integration for fulfilling customer orders across various sales channels!

LiveMoor.

Livemooruk
Vereinigtes Königreich
7 monate mit der App
12. April 2023

We throughput c.35k orders a month as a single brand. Zenstores is very reliable and no downtime or major technical issues for a year now. Good basic features, good price. Lacks advanced automation workflows which some others have but on the plus side it is simple and effective. KISS. Very good customer support. Willing to make software changes or build features based on feedback, which gives the company a nice personal feel and more like a partnership than just a SAAS provider. Unusual!

Purdy & Figg
Vereinigtes Königreich
7 monate mit der App
28. Februar 2019

Invaluable software for our business now. We've grown to love it's simplicity whilst still being capable of quickly doing many things simultaneously. Startup business from the UK who offer quick customer service and are always looking to add new features. It's a brilliant app and well worth the cost.

TAFS Products
Vereinigtes Königreich
7 monate mit der App
29. September 2022

There are very few cost-effective apps that integrate with DHL UK and work seamlessly with Shopify. We found Zenstores after a nightmare with a previous third-party shipping tool. That previous tool regularly had outages, the printer software was not fit for purpose, and customer service was outrageously rude. Zenstores is an absolute breath of fresh air in comparison, and we haven't had a single problem. Harry responded within minutes to every query as we got set up, with straightforward answers and solutions. Also brilliant that the trial offers 100 free shipments - more than enough to determine if Zenstores is for you (which it probably will be).

Krī Skincare
Vereinigtes Königreich
6 monate mit der App
Mechfeed Ltd hat geantwortet 8. November 2022

We couldn’t have put it better ourselves, thank you for such a great review! I have passed on your feedback to our customer success team.

Thanks again,
– the Zenstores team

23. Juni 2022

This app is invaluable to our business and our fulfilment house who recommended it to us. It takes all the complexities and manual work away from despatch in just one click (and the team are incredibly supportive, speedy and will offer ways to save money on postage etc too.

GYM FOR YOUR SKIN
Vereinigtes Königreich
6 monate mit der App
Mechfeed Ltd hat geantwortet 13. Juli 2022

Thank you for taking the time to leave such a great review! It’s great that our app was recommended to you too! I have passed the feedback onto our customer success team!

Thanks again,

– the Zenstores team

5. Juni 2017

BRILLIANT SERVICE, AGENTS ARE ALSO ON HAND INSTANTLY IF THERE ARE ANY PROBLEMS WHICH THERE ISNT ANYWAY!!

Minnies Boutique 2 2
Vereinigtes Königreich
6 monate mit der App