Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless shipping solutions and user-friendly interface. They appreciate its automation capabilities, integration with multiple carriers, and the ability to compare shipping rates. The app is praised for its excellent customer support and continuous improvement based on feedback. It's particularly beneficial for businesses shipping through Royal Mail and is considered essential for mailorder businesses. It's a time-saving tool that significantly streamlines the shipping process.

January 3, 2018

Great app, we use this daily and it saves us quite a lot of time.
We used to copy and paste the addresses etc into myhermes, this just produces labels straight out of the app itself.
Highly recommend, on the odd occasion when we have had issues they've been great and fixed / recommend solutions very quickly.
Thanks Guys, Lindsay

Wall Chick 2
United Kingdom
About 1 year using the app
October 13, 2015

Highly recommended. Zenstores saves use every day lots of time and the support ist great.

Uk Itech Store
United Kingdom
About 1 year using the app
October 12, 2018

Would give 10 stars if I could. Alex and the team at Zenstores have pulled out the stops to help our warehouse team be more efficient. Zenstores added additional functionality to add stock locations to our picking sheets.

It's a great app that ties in Royal Mail and DPD into one system that integrates with Shopify in one click. Love it! Keep up the good work

VELCRO® Brand
United Kingdom
About 1 year using the app
October 2, 2018

Great app, with good customer service and a nice clean interface. Integrates well with all of the couriers including Royal Mail. Would definetely recommend.

BIBICO
United Kingdom
About 1 year using the app
June 30, 2022

This app is a godsend to my business. It takes all the complexities and manual work away from despatch with just one click. The Zenstores team are very supportive, easy to reach and finds resolutions quickly and efficiently. I would recommend Zenstores for any e-commerce business. Well done!

North Bikes
United Kingdom
About 1 year using the app
Mechfeed Ltd replied July 13, 2022

Thank you for your review! We are all about saving growing businesses time & money here at Zenstores, so this is great to hear!

Thanks again,
— the Zenstores team

May 15, 2019

Saves me hours .. quality app and well worth the cost.... i do wish it was a little quicker updating the various sales channels ...however i guess we cannot have it all ...i defo recommend

Monstercolors
United Kingdom
About 1 year using the app
June 16, 2022

We cannot speak highly enough about the level of service we receive from the Zenstores team. Thank you to Harry, Nikolai and the rest of the team for always making yourselves available and for the providing a great product which is easy to use.

THE-CØDED
United Kingdom
12 months using the app
Mechfeed Ltd replied July 13, 2022

Such amazing feedback! Thank you for leaving a review, we are so glad Zenstores is helping you and your business! I have passed your feedback on to our customer success team too.

Thanks again,
– the Zenstores team

June 11, 2016

Excellent, if you have multiple channels and want to save a tone of time on basic features such as invoice printing then this app is a dream.

www.flippinsweet.co.uk

Professional T Shirt Printing
United Kingdom
12 months using the app
April 19, 2016

Easily saves us approx. 1-2 hours per day compared to using Royal Mails DMO website and .csv files.
Well worth the money if you value you time.
Easy and simple to use and great customer support during weekdays.

Smartboardsuk
United Kingdom
11 months using the app
October 25, 2022

Really happy with Zenstores - we love pulling all our orders into one interface in the morning so we can see what needs printing for that day and then generating a combined invoice with the shipping label on the same page. Cuts down on time and mistakes from how we had to do this previously which was to print orders separately from the 3 stores we sell on then generate the shipping label and match it to the order.
We've tried other shipping solutions in a bid to find a provider that includes Not on the High Street.com as one of their integrations but we keep coming back to Zenstores for it's complete ease of use and great customer service.
We now use the CSV upload for Not on the High Street which is easier than we thought, we just have to mark the orders as despatched manually as there's no link back to the store.
A bit of a niggle has been having to apply postage individually to international orders but it turns out that's down to the shipping company you use. We're in the process of switching to DPD so will be able to bulk apply postage to international orders with the same dimensions/weight etc which will save a lot of time.
The best thing about Zenstores is how easy it is to get a human on the phone - I think they even have a separate number for despatch enquiries so if we're having a problem generating a label for a specific order they can usually help us right away.
Overall fantastic product/service!

onetrickpony.design
United Kingdom
10 months using the app
Mechfeed Ltd replied November 8, 2022

Thank you for such an extensive review! Hearing how well Zenstores fits into your daily routine is amazing. We are really proud of our customer success team at Zenstores too, so it’s great to hear how valuable they are to you and your business.

Thanks again,
– the Zenstores team