Zigpoll Customer Surveys

Excellent customer service. This is my second time reaching out and I have received quality help each time. Thanks Jason!

Just started working with this app, and so far it's doing everything I expected it to do. It helps me get input from my webshop-vistors. Jason also responds very quickly to support questions and will help you solve any issue - if an issue occurs.

Ok, this is the best survey widget (with a free plan at least) that I was able to find on the app store at the moment.

It lets you do everything from something as simple as a popup widget to gauge customer interest in a few clicks, to getting longer answers in detailed forms (customizable), allowing to capture customer's contact details to make communication work both ways.
There are also multiple options to configure the widget both from a visual aspect standpoint and also from a displaying behaviour one (url based display, delayed display, auto open, exit intent (which I haven't tested), etc).
This can easily be configured to be highly unobtrusive for the customer, requiring very little effort from his/her part to give feedback, thus making feedback more likely.

I have just installed this, so will come back with more information as time passes, but I am impressed. I almost missed it as it only had 10 reviews, but this is a very good product.

Highly recommend

This app blows surveymonkey out of the water! you can use all the features and test to see what works out for you right at the start. the limits are much more friendly on the free account. tech support is amazing if you are having issues or questions with your polls.
This integrates with shopify so you can have certain events from shopify trigger polls. I am using the after 11 days email the poll to my customer to get a post installation survey. I am using 24 hours after a cart is abandoned email the person for a poll why they abandoned. As a seller you need to know these things to be able to fix issues and most customers will not contact you but they will take a quick anonymous poll. The polls are great to setup. i wish i had found this before testing surveymonkey as they let you get 10 results. if you want to see more you have to pay a minumum of 55$ just to see your poll results. With zigpoll the fees are super reasonable and it costs you little to nothing to test it out with your customers.

It was intuitive to sign up, offers an exit intent poll with a coupon at the end, and a great insight into our customers shopping experiences. Would recommend!

Just installed this app with the free tier and we are already getting feedback from customers. Had a call with their team and got hands-on walk through for setting up a custom post-purchase experience. I can already tell we are going to keep this around and probably upgrade to the paid version.

Using this app to conduct a pop-up survey, and it's been amazing so far with all the customization options and survey results dashboard. Customer service has also been really good with responding to questions quickly and making custom functions available (S/O to Jason!)

I really like using this app. It meets all the needs of my company. It is one of the best apps out there to collect data from customers.

Where do I start? SUPER smooth polling app. Very simplified. Very easy to set up. A very sleek design. A welcoming format. AND. incredible customer service. Well worth my money. Thank you!

Love it. The app was exactly what we needed for building customer surveys on our Shopify store. It's an extremely well thought out app with a regular flow of new useful features. Service was extremely responsive and helpful!