Zigpoll Customer Surveys

We tested most of the similar offerings in the Shopify App Store for a several page customer feedback survey and eventually decided on Zigpoll for our solution. Jason, the founder, was invaluable in the process of helping set it up for our needs and responsive to our feedback about one or two of the current features. Replies went above and beyond what one would has come expect from support these days and that means a lot to us. We will continue to use Zigpoll for our future customer outreach campaigns and recommend it highly for others just starting out with similar enhancements to their sites.

Used the app for a couple of weeks and I'm very happy with the results

Pretty great. Works as intended. Fast support if needed.

Been using it on 3 stores.

Absolutely love this app! It's incredibly user-friendly—setting up surveys takes just minutes, and everything runs super fast. You don't need any coding skills to get started, which is a huge plus. The analytics and charts are top-notch, making it easy to visualize your survey data. I especially appreciate how seamlessly it integrates responses into Shopify Orders and Customer Records.

The support is AMAZING too! Whenever I had questions, I received quick and helpful responses. There are so many more features to discover, making this app a must-have for anyone looking to enhance their customer insights. Highly recommend installing it today!

Two reasons to get ZigPoll, actually three!

Reason #1: Easy to use, flexible, customisable
Reason #2: The Developer is responsive, and collaborates with you
Reason #3: It's affordable

Knowing how our customers are finding us has been very useful. We're also sending a 360 survey 48hours after delivery to get more useful insights and engage our customers, rewarding them with a Discount Code.

All of this helps create more market engagement. Thank you !

Best survey app in the Shopify store! Thank you for your great app and customer service.

I've only just set this up on my site, so this is regarding assistance with the setup. Jason was fabulous!

I reached out to set up a time as I was quite confused and later the same day he was available for a video call. He stayed online til I was up and running. No sales pitch to upgrade, nothing other than to help out. I really appreciated it.

Thanks Jason, can highly recommend this customer service.

I’ve been using this survey tool on Shopify to gather customer feedback, and it's been a total game-changer! The flexibility it offers is unmatched—you can build surveys from scratch or use templates, and it's incredibly easy to input them anywhere in your store. Whether you want a quick poll, open-ended questions, star ratings, or more complex surveys, this platform has you covered. The possibilities feel endless!

The variety of question formats is a huge plus—I've used everything from simple yes/no polls to detailed customer feedback forms, and I love that I can tailor different surveys to different pages of my store. It makes collecting feedback super targeted and effective. Honestly, I can't even list all the amazing features in one review.

The customer service is also top-tier! The owner personally reached out to ask if I had any questions and went above and beyond to help me with a few areas I was confused about. Their quick response and hands-on support made the whole experience even better.

Cool, easy to use app that really helps with customer insights!

Really great app and the support is top notch - Jason was super helpful whilst figuring out our NPS survey.