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App works great and does everything I needed. I have to stress how helpful and top-notch the staff is. Excellent customer service and excellent app.
Amazing customer service
I've been using this for about 2 months. It was easy to set up and I'm using this for post-purchase feedback and collecting newsletter signups. Great that it has controls for limiting the number of times a user sees the same survey, and lots of other settings that let me limit the intrusiveness for our customer. Had a question about the mailchimp integration and got an answer right away. Very satisfied so far!
We were using a different system for a post purchase attribution survey and got almost no responses, and the second we installed Zigpoll, customers started using the survey. Now about 40% of people respond, which is wild. It does have a lot of flexibility in how you can customize it, so that's good too. The only downside is that the UX/UI internally is really confusing.
Easy to set-up, fairly customizable, does everything we need it to do and nothing we don't. I've only had to reach out to customer support a few times (due to my own ignorance) but each time has been a more than pleasant experience. Great job guys!
La acabo de incorporar hace unos días a mi checkout y me ha gustado mucho. Cumple con lo necesario y es intiuitivo y fácil de usar y de personalizar aspectos.
Good app, fast support. Would recommend
I just started using the app and I must say they have excellent customer service - fast and attentive - and their surveys have so many different settings that make everything possible. I also consider quite a good price for all you get. So far, I recommend it!
Thanks to Jason for being so responsive and helpful - great app!
Love using this app for simple, to the point polls! There are so many options to choose from, and while they are a little overwhelming at first, getting up and running is easy. There are some caveats with mobile on some options to be aware of, but overall this app fits our needs perfectly.