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Really great app and the support is top notch - Jason was super helpful whilst figuring out our NPS survey.
Very fast service, good attitude and the product is excellently made!
Used the app for a couple of weeks and I'm very happy with the results
I've only just set this up on my site, so this is regarding assistance with the setup. Jason was fabulous!
I reached out to set up a time as I was quite confused and later the same day he was available for a video call. He stayed online til I was up and running. No sales pitch to upgrade, nothing other than to help out. I really appreciated it.
Thanks Jason, can highly recommend this customer service.
Best survey app in the Shopify store! Thank you for your great app and customer service.
Two reasons to get ZigPoll, actually three!
Reason #1: Easy to use, flexible, customisable
Reason #2: The Developer is responsive, and collaborates with you
Reason #3: It's affordable
Knowing how our customers are finding us has been very useful. We're also sending a 360 survey 48hours after delivery to get more useful insights and engage our customers, rewarding them with a Discount Code.
All of this helps create more market engagement. Thank you !
This was one of the easiest apps to get set up. I had two questions, and support answered them within hours. Actually, the first one was answered in under an hour. It is also feature-rich and has everything you need. I was able to create a survey in less than an hour after I installed the app. I rarely leave reviews but I was impressed with the level of support and the ease of use.
Great platform, has everything we need, most impactful surveys are already pre built too! Plug and play, start getting feedback immediately. We have already made 3 changes to our B2B wholesale store, adding information and changing the layout, reducing friction for buyers.
Zigpoll has been a fantastic tool for us across all five of our Shopify stores. The insights we've gained are invaluable, helping us make data-driven decisions that genuinely resonate with our customers. Plus, the support from the founder is lightning-fast—it's rare to find that level of dedication. I highly recommend Zigpoll if you're serious about understanding your audience.
We recently integrated Zigpoll into our Shopify store, and it's been a pretty fantastic experience. The software is very customisable, and very easy to tailor to our needs. Installation was a breeze, and it integrates seamlessly with our Shopify, which allowed us to quickly launch our surveys.
The user interface is a bit old-school in design (currently), but very intuitive. This makes it easy to create surveys and option flows. The output graphs and data are in easy formats too. The simplicity in design makes it quite simple to use and understand, even when working with complicated survey options.
A real standout for us, was our support experience, which has been outstanding. Whenever we reached out with queries, the team responded almost immediately, and resolved any questions, with speed and efficiency. Their dedication to customer service really endeared us to using their solution.
Overall, Zigpoll has been a great tool, with minimal hassle. We highly recommend it to other Shopify store owners looking for a great survey app that works well with Shopify.