Zigpoll Customer Surveys

I tried out many other apps and this one gets me so close to the desired goal. With their fast responding support team, we were able to figure out how to pass values from the product to the survey and back. Although I had to use another app to display the data the way I want on the page, it still got me 90% of the way there. The support alone plus the flexibility they have in meeting you where you are by considering ways to tweak their app, makes it worth the price.

This app has everything you need if you are looking to get feedback from your users and clients on any topic. We started with a classic survey that we embedded in a dedicated website page. Super user user friendly and easy to set up. I only had one doubt about translation and Jason very quickly responded and show me how to set it up.

Zigpoll is incredible, they always keep you updated with statistics of your polls which helps you think of creative solutions for your business, plus Jason was able to personally help me with a feature request called an action slide which allows for a person to first open up a link within the poll before proceeding to the next slide. Thanks a lot, this product is amazing!

Jason reached out personally more than once as I was trying to send out a complicated new product review survey. He was extremely helpful, and the more I use the app, the more ease I feel in being able to create valuable tools to help me serve my customers. Highly recommend!

Been using this app for about 3 months now and I really like it. It's easy to use, you can set up surveys easily, set up rules for who to show it to easily and the customer service has been great. I would recommend trying it for a great post-purchase survey to learn more about who is shopping with you.

This is a must have app for any website, helps you to REALY understand your users, get to know them with Q's you ask.
App works flawlessly, with the great support I got from Jason, I expect great results.

** Update Dec 2024 **

Zigpoll is easy to use and we get fantastic customer support. I've gotten quick responses and help. You can't get any better than that.

Thank you, Jason!

*** Original review from Summer 2024 ***

SUPER THRILLED!!! Great app + incredible customer support.

As a small business owner getting ready for a 2-day shopping event, this was exactly what I needed to set up a sweepstakes campaign. I needed that was easy to "turn on" and did not require any coding/changes to my custom Shopify theme.

Jason (the founder) emailed me after my download and offered to answer any questions. The next day, he hopped on a zoom call to help me out. I'm thrilled with how it went. I got help FAST and now my day has gone from stress-level 8 to stress-level 3.

I'm starting on the free plan and testing out various flows. I love that all features are available (rather than blocked by hefty pricing tiers). There's lots to love about Zigpoll.

THANK YOU!

非常实用的一款应用，很好地解决了我们公司在用户研究方面的遇到的困难，传统的邮件问卷方式回复率极低，且生命周期有限，zigpoll的购后调研回收率很高，让我们能够从购后调研中得知用户的需求点在哪里，并针对性地改进我们的营销方案和产品设计，非常有帮助！

Amazingly fast customer service with super actionable tips to solve your problems. I got a survey up and running as an embed on a landing page within 30 minutes, including the time it took for me to reach out to the team and ask a question.

My first time I reached out to Zigpoll they didn't get back, but on my second time Jason responded immediately and was super fast and helpful and I got all my questions answered.