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Awesome product, never had an issue with it. Super helpful customer insights. Jason (founder) is super easy to work with and always helps when we have questions. highly recommend
I have had Zigpoll installed for about two months now, and I have been getting really useful information back from our customers. The information has enabled us to improve our offering, our product page, and other elements to our service. The support is great too, with real people to communicate with.
I was looking for an app to create a longer survey. The questions were fully customizable. They call each question a "slide" & you can choose from multiple formats - numbers, sliders, single choice, multiple choice, binary, short answer, long answer & a lot I haven't used yet. There's conditional logic (also haven't used). Really there was nothing that I wanted that I couldn't find, which I am finding unusual.
There's also a choice for the survey to just be a link which was very helpful to me at the moment while I switch my web site from a different platform to Shopify.
I also had a question (on a Sunday) & Jason from Zigpoll got back to me immediately with the answer I needed. Highly recommend this app.
Amazing customer service. Assisted me with a custom scenario quickly.
Once you get the hang of it, it's very helpful. Any confusion though, the staff is more than happy to help. Thank you!
I just love Zigpoll Customer Surveys. A lot of great features, but really key for me is the easy internationalization, ability to run & target several different surveys, and the ease of pushing data into other tools for segmentation.
what an incredible app, a super powerful data collector. neat and simple UI and easy to use / create a survey. one of the easiest ways to ask direct questions to real time website visitors. great for NPD / feedback. I never write app reviews, but the customer support was scarily fast and extremely helpful.
Very powerful and useful app. I like the way it integrates directly with Shopify, but at the same time you can run a survey outside of Shopify which I did for a post abandoned checkout survey. I got excellent quick support from Jason in setting up my surveys. On top of this, the pricing is very reasonable.
Jason was super helpful getting us started, and we have gotten a lot of great customer feedback in just over a month of use. This will be a staple of our shopping experience for a long time to come.
Unbelievably good customer service (replied to me in about 5 minutes), complete with Loom videos. I can't recommend these guys enough. The app is great too, very easy to use and very useful for Paid Traffic attribution.