Zigpoll Customer Surveys

So far this app has been excellent and the support is even better. i first used the app to see where the people came from that were purchasing which helped me realize my Facebook ads weren't as successful as Facebooks data might have you believe. I am now using it to ask customers who are abandoning their carts what stopped them from purchasing. this app if use correctly could have some real horsepower.

Great app, easy to use and perfect support. We are using it for several markets, only thing to improve here might be the translations which need to be set up for each survey again. Also sometimes it's not the most intuitive design, but in the end we manage to set everything up as we would like to and Jason is very helpful and gives quick support. Definitely one of our favorite Shopify apps.

This app will give you instant access to more insights into your customers behavior. It is easy to implement and we already got very useful insights utilizing the post purchase & exit intent surveys.

The support team is super responsive and resolved our inquiries while setting up the app quickly.

Fully recommend!

I've been using this app for quite a while a now, and I have to say that it's definitely the best survey app out there for this price.

Great app! Highly recommend! We get great feedback and it helps us find out how they got to our website when the analytics don't quite catch it. Has been a key metric of ours. We actually use this on both of our brands websites (fineusatrading.com and cranewellness.co) and it has been perfect. Easy to use. Great customer service. It's a no brainer for any e-commerce CPG brand!

We tested most of the similar offerings in the Shopify App Store for a several page customer feedback survey and eventually decided on Zigpoll for our solution. Jason, the founder, was invaluable in the process of helping set it up for our needs and responsive to our feedback about one or two of the current features. Replies went above and beyond what one would has come expect from support these days and that means a lot to us. We will continue to use Zigpoll for our future customer outreach campaigns and recommend it highly for others just starting out with similar enhancements to their sites.

Absolutely love this app! It's incredibly user-friendly—setting up surveys takes just minutes, and everything runs super fast. You don't need any coding skills to get started, which is a huge plus. The analytics and charts are top-notch, making it easy to visualize your survey data. I especially appreciate how seamlessly it integrates responses into Shopify Orders and Customer Records.

The support is AMAZING too! Whenever I had questions, I received quick and helpful responses. There are so many more features to discover, making this app a must-have for anyone looking to enhance their customer insights. Highly recommend installing it today!

The customer service is top-notch. Just had a 30 min video call with Jason who walked me through setting up a poll to meet our company's specific needs. It's exactly what we were looking for and didn't think we'd be able to achieve. The ability to drill down with this app is impressive and we are really looking forward to seeing what we can do with it. Super impressed.

Works great for any survey. It can write to the customer metafield, which is very useful. Great support as well

Super easy to set up and use the surveys with a huge variety of templates to choose from. If you get stuck their support team responds very quickly and will help you through the issue too. I would highly recommend this app if you want to add surveys to your site!