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It integrated perfectly straight off the gate and customers actually use it! Amazing app and support team.
The app is excellent, but the customer service is even better. Thank you, Jason, for your prompt response and actions! I only have positive things to say about this app! I like how the NPS survey appears on the post-purchase page, giving more people the opportunity to click on it and leave us a review.
Zigpoll has been great in helping us run our post-purchase survey, and Jason's support has been excellent. Had an issue with editing a live survey and some data loss, and Jason was able to push through an update and resolve our issue in just a couple of days. Very much appreciated the quick turnaround and the attentive customer service!
I had used another survey app before and was hesitant to go all in with another, but I did anyway. The experience with Zigpoll was wonderful. I had an immediate issue soon after I sent out the survey and they were so quick to respond and remedy the situation that I only heard from a few customers about it being available.
Top notch work guys. Would definitely recommend.
Zigpoll has allowed me to implement nice, clean, fast and easy-to-set up post-purchase surveys. Great app and very good developer.
customers seem to write very in depth reviews in addition to answering the survery. Its very helpful to see where we can and should invest more in
As an e-commerce business owner, having this customer survey app is a must for all retailers! Upon downloading it, I found the setup process to be quite straightforward. I've configured it to send out post-purchase surveys to my customers, and it's performing excellent in this regard. What I appreciate is its extensive range of features and settings, along with a comprehensive dashboard analysis. Among all the survey apps I've experimented with for my company, this one stands out as the most user-friendly, robust, and customizable. I'd like to express my thanks to Jason for the informative onboarding meeting and for being readily available to assist with any questions and provide technical support.
Very helpful insights on where to focus our resources! Very easy to install and get up and running. Thanks Zigpoll
I have just started using the app and it seems to be really useful and versatile.
Also, excellent support! I reached out to Jason and he quickly helped me setting up a customer goal survey on my landing page. Will definitely keep using this app and explore more of its features in the future
Easy set-up, great support and getting good results! Nice app! Using it at the end of the purchase to find out how they heard about us. Wish I had used this years ago.