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Great, intuitive app for integrating surveys into your Shopify store. Lots of flexibility with settings without getting overly complicated. Great support when you have questions. Highly recommend!
Extremely good customer support! We use the app to quickly capture attribution post-checkout and it works seamlessly.
The app is easy to use and intuitive. I had a couple of questions during the setup, which Jason promptly answered. Echoing other reviewer's comments, what really sets this app apart is the excellent support and customer service from Jason and his team. The response time is amazing, and Jason is always looking for feedback from us and to try and continually improve the app and add more features, exemplifying a customer-centric mindset.
Easy to use and set up, lots of functionality for customisation. Customer service is very fast and efficient! Thank you Zigpoll ☺️
What a great app and support, Jason is so helpful and skilled!
Very good! The founder will reply to you if have questions or need help! Useful app.
I had a great experience with Zigpoll!
I highly recommend it to anyone who needs a good polling solution. They are dedicated to making their customers happy and keep improving their platform. I'm very satisfied with my experience!
The platform is super easy to use. Setting up polls was quick, and there are lots of options to customize them just how I wanted.
The customer service is amazing!!! I had a minor issue because of my Shopify theme and in no time got 1-on-1 with Jason who was super friendly and really helpful. He answered my questions fast and gave me great tips to make my polls better.
Thanx and cheers!
非常实用的一款应用,很好地解决了我们公司在用户研究方面的遇到的困难,传统的邮件问卷方式回复率极低,且生命周期有限,zigpoll的购后调研回收率很高,让我们能够从购后调研中得知用户的需求点在哪里,并针对性地改进我们的营销方案和产品设计,非常有帮助!
We have been very pleased with using the platform so far. It is extremely intuitive and easy for our entire team to use. We now rely solely on Zigpoll for sending surveys like NPS and pop-ups during the customer journey on our site. We requested some updates to better suit our business and client needs, and Jason has been incredibly helpful in implementing various updates. This demonstrates the company's commitment to evolving according to the needs of different clients! We highly recommend it.
SUPER THRILLED!!! Great app + incredible customer support.
As a small business owner getting ready for a 2-day shopping event, this was exactly what I needed to set up a sweepstakes campaign. I needed that was easy to "turn on" and did not require any coding/changes to my custom Shopify theme.
Jason (the founder) emailed me after my download and offered to answer any questions. The next day, he hopped on a zoom call to help me out. I'm thrilled with how it went. I got help FAST and now my day has gone from stress-level 8 to stress-level 3.
I'm starting on the free plan and testing out various flows. I love that all features are available (rather than blocked by hefty pricing tiers). There's lots to love about Zigpoll.
THANK YOU!