Zigpoll Customer Surveys , 274 avaliações

Zigpoll can be really powerful in terms of attribution if you know how to use it well. Jason is a really helpful guy!

Absolute game changer this application. You gain so much knowledge about your customer especially the survey on the thank you page (+70% completion rate).

Next to that I would like to mention that Jason, who happens to be the founder, his support is exemplary. Quick and detailed responses who get you onboarded fast!

I would recommend this app to anyone who seeks deeper knowledge of their customers.

Ps
Many apps slow do your store which I did not notice with this app

I recently added the the app, and so far I am enjoying it! It's fairly easy, I love the analytics, and it has many options for surveys to use. I wanted to try doing a survey a little different than I've done my others, so reached out to customer service. Jason reached out to me quickly, and helped me with the multitude of questions I had for him. He made sure he understood what I was asking in order to properly help me, and I truly appreciated it. Would I recommend.... absolutely! And thanks again, Jason! You're awesome.

I was looking for an app to create a longer survey. The questions were fully customizable. They call each question a "slide" & you can choose from multiple formats - numbers, sliders, single choice, multiple choice, binary, short answer, long answer & a lot I haven't used yet. There's conditional logic (also haven't used). Really there was nothing that I wanted that I couldn't find, which I am finding unusual.

There's also a choice for the survey to just be a link which was very helpful to me at the moment while I switch my web site from a different platform to Shopify.

I also had a question (on a Sunday) & Jason from Zigpoll got back to me immediately with the answer I needed. Highly recommend this app.

Wow such an amazing app!
So many useful features,
The set up is so easy to use.
I totally recommend it!

The first Survey was so easy to create, and it worked!! Exactly as I hoped it would. It delivered the outcomes we expected too.

We had one issue (user error, not app related), and the response from the help team was exceptional. They followed up a few days later, too.

In a world full of monologues, having meaningful dialogue is unexpected.

Fantastic customer service. I sent an email request about updating legacy APIs and received an immediate response helping me resolve the request.

Jason (founder) has been extremely helpful with the setup, and the entire survey experience feels very premium compared to other apps!

The product is easy to use, but I did have a couple of questions. I reached out and was easily able to have a demo setup, and have all my questions answered. I like the flexibility of how it has some default surveys to work with shopify as well as the logic branches that makes it even more flexible.

Its worked great for our business so far. Also, excellent customer service!
Easy set up