Avaliações (363)

Classificação geral
5
Número por nível de avaliação
  • 99% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
15 de novembro de 2022

I used this app to establish customer service surveys for my company. Being a person that struggles somewhat with super techy data, I asked for a lot of help and also a lot of questions. Jason Zigelbaum was absolutely fantastic!! He answered every question promptly and made it easy to understand and follow. If it was something he could do for me, he would tell me exactly what he needed and then would create exactly what I asked him for!! Best service I have received from any company in a long time!! Thank you, Jason! Thank you Zigpoll!

Zadie B's Fashions
Estados Unidos
13 dias usando o app
22 de janeiro de 2021

The poll is really user friendly. It comes with excellent customer support too. Highly recommended.

GARAGE GRIP
Estados Unidos
12 dias usando o app
21 de fevereiro de 2022

The app is excellent, but the customer service is even better. Thank you, Jason, for your prompt response and actions! I only have positive things to say about this app! I like how the NPS survey appears on the post-purchase page, giving more people the opportunity to click on it and leave us a review.

Empirical
Dinamarca
11 dias usando o app
4 de janeiro de 2023

I had used another survey app before and was hesitant to go all in with another, but I did anyway. The experience with Zigpoll was wonderful. I had an immediate issue soon after I sent out the survey and they were so quick to respond and remedy the situation that I only heard from a few customers about it being available.

Top notch work guys. Would definitely recommend.

Tennessee Hot Sauce Co
Estados Unidos
10 dias usando o app
28 de março de 2022

Zigpoll has allowed me to implement nice, clean, fast and easy-to-set up post-purchase surveys. Great app and very good developer.

Butter & Crust
Reino Unido
10 dias usando o app
4 de dezembro de 2023

It integrated perfectly straight off the gate and customers actually use it! Amazing app and support team.

bg Oh!Good
Bulgária
10 dias usando o app
23 de fevereiro de 2023

customers seem to write very in depth reviews in addition to answering the survery. Its very helpful to see where we can and should invest more in

Rif care
Estados Unidos
10 dias usando o app
29 de novembro de 2023

As an e-commerce business owner, having this customer survey app is a must for all retailers! Upon downloading it, I found the setup process to be quite straightforward. I've configured it to send out post-purchase surveys to my customers, and it's performing excellent in this regard. What I appreciate is its extensive range of features and settings, along with a comprehensive dashboard analysis. Among all the survey apps I've experimented with for my company, this one stands out as the most user-friendly, robust, and customizable. I'd like to express my thanks to Jason for the informative onboarding meeting and for being readily available to assist with any questions and provide technical support.

Platinum-Level Office Chairs
Estados Unidos
8 dias usando o app
17 de fevereiro de 2022

Great app and highly customizable! We used it to collect feedback from our customers regarding the size and fit of our products for general consensus. It served it's purpose well however, we would have loved it more if we were able to display the results of the vote without having customers to participate in the poll.

Shop Weekend Cheoks
Singapura
7 meses usando o app
17 de maio de 2022

Very helpful insights on where to focus our resources! Very easy to install and get up and running. Thanks Zigpoll

EAROS, Inc.
Estados Unidos
7 dias usando o app