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I'm super impressed with all of the customization options Zigpoll comes with. Can't be happier. We had a few questions and support was very responsive as well! Thumbs up!
Excellent app and customer service. The user interface is really good and the team will help you through if you have any question for installing/ customizing the code somewhere on your website
The Zigpoll app is perfect for short polls/surveys. But we're using the app for a 10-15 question survey, and it's working well. We like that it's integrated within our shop in Shopify - the fonts, colours are syncing with the look of our site. Also like the use of images within the survey. Customer service is quick to reply, friendly and helpful. Give it a go.
One of the best apps I've ever used on Shopify. Really easy to get to grips with, super easy to implement with the website and not just a shoddy pop up. Looks great, fab work, guys.
Their customer support is amazing. I had an issue, got a response within an hour and they're building a feature to make it even better straight away. 100% recommend.
Have used the app for a few days now.
Great app: no steep learning curve, fast support, easy setup and good looking.
What else do you want? oh yes! it's free for starters like me.
Who doesn't want a dialog with their customers? Find out when they are happy, annoyed, or just needing a little more help with Zigpoll. We use it to get customer feedback and then construct automated engagements with them. The app is very flexible, with timing and display options that just work like the customer wants.
** Update Dec 2024 **
Zigpoll is easy to use and we get fantastic customer support. I've gotten quick responses and help. You can't get any better than that.
Thank you, Jason!
*** Original review from Summer 2024 ***
SUPER THRILLED!!! Great app + incredible customer support.
As a small business owner getting ready for a 2-day shopping event, this was exactly what I needed to set up a sweepstakes campaign. I needed that was easy to "turn on" and did not require any coding/changes to my custom Shopify theme.
Jason (the founder) emailed me after my download and offered to answer any questions. The next day, he hopped on a zoom call to help me out. I'm thrilled with how it went. I got help FAST and now my day has gone from stress-level 8 to stress-level 3.
I'm starting on the free plan and testing out various flows. I love that all features are available (rather than blocked by hefty pricing tiers). There's lots to love about Zigpoll.
THANK YOU!
I'm just getting started & very impressed with how easily & quick Jason set it up for my business. I'm so excited how he has it at my website, as well as being able to send the link out with my newsletter. I love it! Update on 4/18/2022, already getting several submissions on what clients & potential clients would like to see more of at my website!!
Customer service has gotten back to us incredibly fast (1-2 hours) any time we needed help. The free plan is amazing for getting set up and knowing if ZigPoll is the right fit. I love that we can put a widget or embed link on any page of our website as well as the easy integration with the Shopify order confirmation page.