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Excellent app, easy to install and use, captures very valuable information from customers at checkout to help improve store. Highly recommend.
Zigpoll provides a range of formats for your surveys, easily connects to your Shopify store and the customer service is great and always helps to provide the solutions.
非常实用的一款应用,很好地解决了我们公司在用户研究方面的遇到的困难,传统的邮件问卷方式回复率极低,且生命周期有限,zigpoll的购后调研回收率很高,让我们能够从购后调研中得知用户的需求点在哪里,并针对性地改进我们的营销方案和产品设计,非常有帮助!
This app has been awesome for customer discovery and has helped provide insight into our business. Also Jason has been extremely helpful and very quick to help with any question or issue.
Highly recommend. We just sent out first customer survey and the whole process was very easy. Super intuitive and streamlined.
Been using the app for a couple of months now and loving it! It is helping me better understand the type of customer I have. I have been using it to determine the typical customer for my business but what this app has shown me is that I have different customers for different products. So now for my advertising, I am targeting specific audiences with specific products because Zigpoll has shown me that's what that type of customer is buying.
I hardly got post purchase responses. Then I installed Zigpoll and reached my limit in less than a month! Highly recommend, fantastic to get customer purchasing insights in real time.
As an e-commerce business owner, having this customer survey app is a must for all retailers! Upon downloading it, I found the setup process to be quite straightforward. I've configured it to send out post-purchase surveys to my customers, and it's performing excellent in this regard. What I appreciate is its extensive range of features and settings, along with a comprehensive dashboard analysis. Among all the survey apps I've experimented with for my company, this one stands out as the most user-friendly, robust, and customizable. I'd like to express my thanks to Jason for the informative onboarding meeting and for being readily available to assist with any questions and provide technical support.
Zigpoll works really well for our use cases, and the founder spent a ton of time helping us fix a Google Analytics integration. I highly recommend Zigpoll!
Zigpoll has been great in helping us run our post-purchase survey, and Jason's support has been excellent. Had an issue with editing a live survey and some data loss, and Jason was able to push through an update and resolve our issue in just a couple of days. Very much appreciated the quick turnaround and the attentive customer service!