Zigpoll Customer Surveys , 270 recensioner
Förfina
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Efter omdömen
The product is easy to use, but I did have a couple of questions. I reached out and was easily able to have a demo setup, and have all my questions answered. I like the flexibility of how it has some default surveys to work with shopify as well as the logic branches that makes it even more flexible.
Absolute game changer this application. You gain so much knowledge about your customer especially the survey on the thank you page (+70% completion rate).
Next to that I would like to mention that Jason, who happens to be the founder, his support is exemplary. Quick and detailed responses who get you onboarded fast!
I would recommend this app to anyone who seeks deeper knowledge of their customers.
Ps
Many apps slow do your store which I did not notice with this app
Its worked great for our business so far. Also, excellent customer service!
Easy set up
Wow such an amazing app!
So many useful features,
The set up is so easy to use.
I totally recommend it!
I just love Zigpoll Customer Surveys. A lot of great features, but really key for me is the easy internationalization, ability to run & target several different surveys, and the ease of pushing data into other tools for segmentation.
The first Survey was so easy to create, and it worked!! Exactly as I hoped it would. It delivered the outcomes we expected too.
We had one issue (user error, not app related), and the response from the help team was exceptional. They followed up a few days later, too.
In a world full of monologues, having meaningful dialogue is unexpected.
Fantastic customer service. I sent an email request about updating legacy APIs and received an immediate response helping me resolve the request.
what an incredible app, a super powerful data collector. neat and simple UI and easy to use / create a survey. one of the easiest ways to ask direct questions to real time website visitors. great for NPD / feedback. I never write app reviews, but the customer support was scarily fast and extremely helpful.
I have had Zigpoll installed for about two months now, and I have been getting really useful information back from our customers. The information has enabled us to improve our offering, our product page, and other elements to our service. The support is great too, with real people to communicate with.
Highly recommend. We just sent out first customer survey and the whole process was very easy. Super intuitive and streamlined.