Zigpoll Customer Surveys , 273 รีวิว

A Game-Changer for Ecommerce!!

I cannot express enough how thrilled I am with the Zigpoll survey app I recently discovered for my ecommerce business. This app has completely transformed the way I interact with my customers, allowing me to gather valuable insights and make informed decisions to improve our marketing efforts.

Writing this review to highlight the amazing customer support. I had an issue and i contacted Zigpoll. Within 5 minutes my problem was solved by Jason. Very happy with this app

Awesome experience using Zigpoll, so many options that we need are right here and the customer service is great

Easy to use, quick support, much better pricing than KNO. All you'd need in a survey app!

Surveys are highly and easily customizable, they integrate seamlessly with Shopify, and the support team is there when you need them. Huge upgrade for us vs trying to integrate an external survey platform (like we were doing previously).

So far so good!
Both out-of-the-box surveys are great:
Post purchase was what I was looking for and then the abandoned checkout is very useful.
UI can feel a bit cluttered, but you get used to it quickly.
I couldn't find one setting, so reached out to support and they were very helpful and helped me solve it very quickly!

Haven't spend enough time with the app itself to determine if it's good (on first glance really no complains though), but I did have a great experience with their customer service. Fast, to the point and kind. Were able to solve my problem within 24 hours.

Customer service has gotten back to us incredibly fast (1-2 hours) any time we needed help. The free plan is amazing for getting set up and knowing if ZigPoll is the right fit. I love that we can put a widget or embed link on any page of our website as well as the easy integration with the Shopify order confirmation page.

oh wow, this was so easy to install and works great within shopify. the app helps us incredibly in gathering information about the behaviour and wishes of our customers. Jason's support is super fast and the app is very intuitive to use. THANK YOU

Customer service reps are always really clear in their responses. I typically don't have to do any back and forth.