Zigpoll Customer Surveys

Had a question and Jason responded quickly with a loom video showing me step by step how to resolve my issue. Highly recommend.

We tested most of the similar offerings in the Shopify App Store for a several page customer feedback survey and eventually decided on Zigpoll for our solution. Jason, the founder, was invaluable in the process of helping set it up for our needs and responsive to our feedback about one or two of the current features. Replies went above and beyond what one would has come expect from support these days and that means a lot to us. We will continue to use Zigpoll for our future customer outreach campaigns and recommend it highly for others just starting out with similar enhancements to their sites.

Very happy with the app. The best app for post purchase survey that any store can use. Jason was very helpful getting my questions answered quickly. Thank you!

This is a very productive app! Takes a little getting familiar with it, then works like a charm. The support is out of this world. I would recommend it to everyone. I have not found any other apps that can do what Zigpoll does.

Extremely intuitive and excellent customer support!

Fantastic all the way through, has a lot of functions and customer service is above and beyond.

Very easy to implement. Interface is intuitive. The insight report for open answers really save a lot of time. Only request for exit poll is if there is an accurate way to catch when a customer is leaving without purchasing. But this app is highly recommended!

Cool, easy to use app that really helps with customer insights!

I've only just set this up on my site, so this is regarding assistance with the setup. Jason was fabulous!

I reached out to set up a time as I was quite confused and later the same day he was available for a video call. He stayed online til I was up and running. No sales pitch to upgrade, nothing other than to help out. I really appreciated it.

Thanks Jason, can highly recommend this customer service.

Very fast service, good attitude and the product is excellently made!