Zigpoll Customer Surveys

Excellent app, that really gives a lot of opportunities to do after sales (or other) surveys. It is pretty easy to edit and setting up the questionaires. I definitely can recommend it.
It helped us, to really know, where new customers are coming from, since the numbers within Meta are no longer trustworthy.

Awesome, very helpful. We use it mainly for post-purchase surveys on the thank you page ("how did you hear about us", "why did you buy product XYZ") and overall purchase satisfaction sent automatically via email ("how satisfied are you with your recent purchase"). It's reasonably easy to use but most of all, it's just really reliable and versatile. We made some of our core business decisions based on the survey results we received through this app.

Oh and the founder Jason is just awesome! He helped me every time I had a question with in-depth support.

Amazing app with tons of potential. Among many other things, Zigpoll enables you to segment your audience by asking visitors what they are interested in. This segmentation can later be used for emails and marketing. Excellent support by Jason as well.

Zigpoll has revolutionized our digital marketing strategy

We started using Zigpoll to collect post-purchase feedback, and it's been a game-changer. With a long and complex customer journey, we previously had very little visibility into how long it actually took someone to go from discovery to purchase. Zigpoll gave us that clarity. We can now see exactly how customers first heard about us and how long they took to convert—often weeks or even months. This insight has allowed us to optimize our marketing strategy, refine our attribution models, and make smarter decisions across all paid channels. The app is easy to set up, fully customizable, and the support team is fantastic. It’s become an essential tool in our marketing stack.

100% recommend this app!!! We've been having it for a couple years and its works great. So many templates and customizations available. Their customer is GREAT. They are always happy to help and get back to you quick. Jason has been a great help to us.

I have been using the app for awhile to manage post purchase surveys. It's been working great. I have been trying to figure out a way to get birthday month and day into metafields with all these different software options in the app store. It ended up that Zigpoll was the tool I was looking for. The customer service from Jason was excellent. He was fast and knew exactly what I was trying to do. I am so excited to have this figured out! Zigpoll also has an integration with Omnisend which is great because I am switching this week!

I wanted to start running surveys to better understand our customers and use the valuable data in marketing and new product development. It took me some time to pull the trigger to choose an app and implement the surveys. I did a lot of research, looked at several apps and methods and gathered the questions I wanted to ask. I finally decided on ZigPoll, as you know if you are a founder wearing all the hats, constantly having to learn new software is a chore! ZigPoll made it easy for me, main reason is they are VERY responsive and were right there to answer my questions to keep me moving along! I have 3 Surveys going for the past 4 weeks and they have been an INCREDIBLE tool to see what people are thinking! ZigPoll is a GREAT survey partner. I have two post purchase surveys running, one for New Customers and one for Repeat Customers. And a survey that is more in dept to my VIP customers to learn more about them. I highly recommend ZigPoll... Integrates great with Klaviyo and Shopify!

So far we are loving Zigpoll for our ecommerce business. The post purchase survey has opened our eyes to new organic channels that are converting and the summaries provide strategy ideas to focus marketing on the new channels that have opportunity for growth!

Very useful app, we get critical customer data from it and it's working great.
Support is amazing, helped us with all our concerns.

Great integration into the order confirmation page, which results in interesting insights from our customers.