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Great app for customer surveys - easy to setup and use. Support has also been helpful and responsive when I needed it.
Had a few issues with the app which keept sending Spam emails with "e" in and then counts them as part of the monthly quota. Got support from Zigpoll who have gone above and beyond to fix this issue and help with other issues we didnt know we had.
Great app, and best support. Very easy to use and great results. We started getting feedback from first order after installation. The monthly recap of the answers it is an amazing feature! 100% recommended
I've tried four different survey apps with Shopify, and this was the best. The interface for editing surveys is elegant, but powerful. The surveys are implemented with reasonable and thoughtful defaults, so they look good out of the box. Support has been highly responsive. The pricing seems extremely fair for the features provided.
The customer service is top-notch. Just had a 30 min video call with Jason who walked me through setting up a poll to meet our company's specific needs. It's exactly what we were looking for and didn't think we'd be able to achieve. The ability to drill down with this app is impressive and we are really looking forward to seeing what we can do with it. Super impressed.
Great app and very easy to connect to your shopify store. I had a bit trouble getting the surveys to look how I wanted. Therefore I contacted the support and got a very quick, kind og helpfull answer so that I could get the look I wanted.
We've been trying to get good customer feedback for two years and after running one survey via Zigpoll we literally got everything we needed within hours. Great customer support when needed as well via the app. Excited to continue running surveys with this app!
Awesome and simple app! Nice pricing plans and very quick support! Thanks Jason
Love it. It was super easy to install and easy to configure. The support is great, quick, and responsive as well. I was actually impressed with how many responses we get. Thanks Zig!
I've been using this app for quite a while a now, and I have to say that it's definitely the best survey app out there for this price.