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Amazing customer service. Assisted me with a custom scenario quickly.
We use the app on all our Shopify stores now to collect post purchase feedback and NPS score emails. We are just scratching the surface at this point.
We had an issue with reaching the max number of emails we can send per month on one of the highest plans but Jason really helped us out during one our busiest times of the year by increasing our email send limit. We really appreciate that!
Jason (founder) has been extremely helpful with the setup, and the entire survey experience feels very premium compared to other apps!
Once you get the hang of it, it's very helpful. Any confusion though, the staff is more than happy to help. Thank you!
It does what I need it to link in with orders and customers. I've needed support twice now to ask if I can do certain things and both times received excellent help. I do know I'm only using part of it's function too.
I really appreciate the ease of use to create different kind of survey that can be adapted to the brand
Fantastic customer service. I sent an email request about updating legacy APIs and received an immediate response helping me resolve the request.
Unbelievably good customer service (replied to me in about 5 minutes), complete with Loom videos. I can't recommend these guys enough. The app is great too, very easy to use and very useful for Paid Traffic attribution.
what an incredible app, a super powerful data collector. neat and simple UI and easy to use / create a survey. one of the easiest ways to ask direct questions to real time website visitors. great for NPD / feedback. I never write app reviews, but the customer support was scarily fast and extremely helpful.
This app is easy to use and construct the logic on surveys. Perfect for people who want to level up their site without needing to research coding. There are a few things that come across as "clunky" but for the price it's not worth complaining about.