Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable post-purchase feedback feature, and comprehensive data analysis. They value its non-intrusive survey repetition limit and responsive customer support. The app's affordability and Mailchimp integration are also praised. It's recommended for helping merchants understand their customers and enhance their advertising strategies.

January 22, 2024

I have had Zigpoll installed for about two months now, and I have been getting really useful information back from our customers. The information has enabled us to improve our offering, our product page, and other elements to our service. The support is great too, with real people to communicate with.

Gorgeous Alpacas
United Kingdom
3 months using the app
February 4, 2024

I just love Zigpoll Customer Surveys. A lot of great features, but really key for me is the easy internationalization, ability to run & target several different surveys, and the ease of pushing data into other tools for segmentation.

pawital
Slovenia
3 months using the app
January 26, 2024

Beautiful, fast and clean interface with an incredible set of features at an amazing price. What more could you want? Great support that goes above and beyond when you have a question - they've got that too! Best survey app we've used!

The Useless Pancreas
United States
About 1 month using the app
February 3, 2024

Excellent app, easy to install and use, captures very valuable information from customers at checkout to help improve store. Highly recommend.

Tuhi Stationery Ltd
New Zealand
4 months using the app
January 22, 2024

I hardly got post purchase responses. Then I installed Zigpoll and reached my limit in less than a month! Highly recommend, fantastic to get customer purchasing insights in real time.

Apothecary & me
United Kingdom
26 days using the app
December 18, 2023

Very powerful and useful app. I like the way it integrates directly with Shopify, but at the same time you can run a survey outside of Shopify which I did for a post abandoned checkout survey. I got excellent quick support from Jason in setting up my surveys. On top of this, the pricing is very reasonable.

Greenphones
Norway
3 months using the app
January 6, 2024

Been using the app for a couple of months now and loving it! It is helping me better understand the type of customer I have. I have been using it to determine the typical customer for my business but what this app has shown me is that I have different customers for different products. So now for my advertising, I am targeting specific audiences with specific products because Zigpoll has shown me that's what that type of customer is buying.

GND Fitness
Australia
19 days using the app
January 31, 2024

Easy integration to website with ability to specify pages which survey appears.

Equine Balanced Support
United States
3 months using the app
January 8, 2024

I have just started using the app and it seems to be really useful and versatile.
Also, excellent support! I reached out to Jason and he quickly helped me setting up a customer goal survey on my landing page. Will definitely keep using this app and explore more of its features in the future

My Store
Italy
4 days using the app
January 2, 2024

Zigpoll has been great in helping us run our post-purchase survey, and Jason's support has been excellent. Had an issue with editing a live survey and some data loss, and Jason was able to push through an update and resolve our issue in just a couple of days. Very much appreciated the quick turnaround and the attentive customer service!

Dr. Motion
United States
7 days using the app