Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy linking of survey data with customer records. It supports various survey types and offers extensive customization, fast performance, and detailed analytics for valuable insights. The support team is noted for their responsiveness and helpfulness. Additionally, its cost-effectiveness and features like AI summaries and complex survey logic are particularly appreciated for enhancing business operations and customer engagement.

March 6, 2023

AMAZINGLY helpful app! I'm using it after purchase to see where my customers came from and for abandoned carts to see why they didn't purchase and nurture them back to the sale. Can't recommend it highly enough!

Blue Pen Resumes
United States
About 1 year using the app
October 2, 2023

Easy to use. and the support was great too.

beApro
India
12 months using the app
November 9, 2023

it's awesome!!!!

OUPES
Hong Kong SAR
12 months using the app
August 25, 2020

This app has been wonderful! It has allowed us to poll our customers right on the website vs sending them to SurveyMonkey. The customer service is out of this world! Response time varies but twice now it has been within 2 hours!!

PD Labs
United States
12 months using the app
May 23, 2023

Best product out there for surveys and getting feedback from customers. Excellent support as well. Pretty amazing!

RND Garage
United States
10 months using the app
June 8, 2023

A Game-Changer for Ecommerce!!

I cannot express enough how thrilled I am with the Zigpoll survey app I recently discovered for my ecommerce business. This app has completely transformed the way I interact with my customers, allowing me to gather valuable insights and make informed decisions to improve our marketing efforts.

Ziella.co
United States
10 months using the app
August 30, 2023

Outstanding customer service from Jason. Helped us to configure the app to exactly what we wanted. Excited now to get some great quality insights!

iaggregates.co.nz
New Zealand
10 months using the app
June 19, 2023

I just started using the app and I must say they have excellent customer service - fast and attentive - and their surveys have so many different settings that make everything possible. I also consider quite a good price for all you get. So far, I recommend it!

Bevy Express
Italy
10 months using the app
August 2, 2022

This app has a TON of customization, including different settings for each poll, logic for different answers, and a smooth and clean UI. Couldn't ask for a better editing experience.

FavourDecor
Norway
10 months using the app
December 7, 2021

The app is very useful for holistic attribution tracking especially since new privacy laws. Very responsive support and quick to implement user feedback with the app.

Oia Skin
United States
10 months using the app