Reviews (350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy linking of survey data with customer records. It supports various survey types and offers extensive customization, fast performance, and detailed analytics for valuable insights. The support team is noted for their responsiveness and helpfulness. Additionally, its cost-effectiveness and features like AI summaries and complex survey logic are particularly appreciated for enhancing business operations and customer engagement.
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Customer service is out of this world! They helped me with every step, and I am not even on a paid plan. They respond to all their emails, fast! I would recommend this app to everyone.
Shout out to Jason for providing me with the guidence I needed!
This app is amazing, the level of flexibility and customization is way better than I would have expected. Customer support and setup help is also an amazing layer to this product. I would recommend this app to anyone with a Shopify site!
Great app, and most importantly a support team with complete full on prompt support to your needs and questions.
Awesome experience using Zigpoll, so many options that we need are right here and the customer service is great
Amazing app and the customer service is on another level! Jason answered my questions quickly and helped me build the perfect survey, thank you!
Easy to use, amazing functionality with very responsive customer service! We switched over from Hotjar.
This app was just what I was looking for. It's really easy to understand and the support team is fast and helpful.
So far the app seems to do exactly what it promises and more. Lots of features to play with and it takes a while to get a better grasp of all the options, but the support is great at helping whenever we get stuck. Thanks!
Very useful insights :) We like especially the automatic analysis of the answers. Also the customer support has been very helpful and kind.
Measure what visitors (customers and not) think, about basically anything you want!
This is a very useful app, with plenty of control as to what is asked, how frequently, and how (email, site widget, etc). It has a sensible configuration process where you create and order the questions, which is highly customizable. Ask for yes/no, +/-, multiple choice, long and short answer, responses. It's good to gather info!
Very good, responsive support (I had a Q or two that wasn't covered in their FAQ).