Reviews (350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy linking of survey data with customer records. It supports various survey types and offers extensive customization, fast performance, and detailed analytics for valuable insights. The support team is noted for their responsiveness and helpfulness. Additionally, its cost-effectiveness and features like AI summaries and complex survey logic are particularly appreciated for enhancing business operations and customer engagement.
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I had some questions I needed help with and the founder jumped on a Zoom and helped me out and even made some custom changes to the app for me!
Zigpoll is a fantastic tool for anyone navigating eCommerce and their brand into the turmoils of the first few months. Getting to product-market fit can be exhausting, and customer surveys are a great way to eliminate a lot of the guesswork by getting real feedback from real people exploring what you've created. The interface is fantastic, with seamless integrations, and Jason has been of great help in getting us started.
Comprehensive functionality, very flexible. User interface is very well designed. Great customer support too!
Thank you Jason for your kindness today and for promptly fixing a minor issue I had with my survey widget. I love this app and was so happy that you saved the day right when I needed it for my store!
Awesome app. Awesome Team. Awesome Support. Fairly simple to use.One of my other apps was conflicting with the exit intent popups and the team was prompt to respond and fix that for me. Keep up the good work. Kudos !!
Justin has been extremely helpful and knowledgeable. I highly recommend Zigpoll for your survey building platform!
Easy to set-up, fairly customizable, does everything we need it to do and nothing we don't. I've only had to reach out to customer support a few times (due to my own ignorance) but each time has been a more than pleasant experience. Great job guys!
ZigPoll goes WAY above and beyond expectations!!!! I've never experienced anything like it. He is lightning FAST in solving problems, coming up with solutions and helping me achieve my business goals. I didn't even realize I needed this tool until he helped me implement it for a particular experiment I'm conducting. Needless to say, I'm SOLD!!!!!
The Customer Service is really great. Fast and very qualitative answers ! I highly recommend this app.
This app has the best customer service I've ever experienced!! Truly!! I'm not the best with tech stuff I'm a maker...but JSN walked me through everything and really went about and beyond to show me how this app could really work for my store. Thank you for caring so much about customer service!!