Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy linking of survey data with customer records. It supports various survey types and offers extensive customization, fast performance, and detailed analytics for valuable insights. The support team is noted for their responsiveness and helpfulness. Additionally, its cost-effectiveness and features like AI summaries and complex survey logic are particularly appreciated for enhancing business operations and customer engagement.

June 9, 2021

I've used a number of survey/poll platforms over the years, and Zigpoll is the easiest to use, content looks great, and the customer service, if you need some help, is beyond world-class. You can't find a better app. Seriously!

YAK Grills™
United States
5 months using the app
February 2, 2022

We use this amazing app to provide embedded and stand-alone surveys to our customers. It provides for so much customization and access to the survey data. After evaluating other various Shopify survey apps, we find Zigpoll to the best for our needs. Most importantly, however, is that the Zigpoll support and development team has far exceeded our expectations! From helping us better understand how best to integrate the app into our store, to turning around feature enhancements in record time! Their hard work is much appreciated and I highly recommended them.

XY Sunrise
United States
5 months using the app
August 21, 2022

Super good and easy to use app. Very easy to get feedback from customers, so you can improve the experience, CR and AOV/LTV.

Sportly
Norway
4 months using the app
September 7, 2023

Surveys are highly and easily customizable, they integrate seamlessly with Shopify, and the support team is there when you need them. Huge upgrade for us vs trying to integrate an external survey platform (like we were doing previously).

Evivo
United States
4 months using the app
April 19, 2023

Been using the free plan for a few months and about to upgrade. Great app and super helpful support staff. Five Stars

My Lash Store
Australia
4 months using the app
Edited February 19, 2020

After searching for some time to find a simple yet robust app to survey our customers at checkout, we discovered Zigpoll. It checked all our boxes: lots of great features, tons of options, flexibility and customizability, a nice default UI, support for multiple polls and surveys, unlimited questions, turnkey integration and deployment, and amazing support. Look no further. This app is a winner. Not to mention, it is the only one that allows you to hide questions.

LOOK OPTIC
United States
4 months using the app
February 16, 2022

Works perfectly, easy to configure and Jason was very helpful by making sure the poll gets translated automatically! If any of you are looking for a multi lingual solution, you have it!

Babo Botanicals
France
4 months using the app
June 20, 2022

推薦這款APP!雖然介面和客服是英文。但裡面有中文翻譯界面,所以中文網站仍可適用這款APP。功能齊全、介面乾淨易懂,也可從免費的版本開始試用。另外,除了在指定網址pop up出現問券視窗外,也能只設定連結選項,EDM給你的消費者;填寫UX也是很棒的

TRANZEND TW
Taiwan
3 months using the app
March 15, 2023

Just top-notch service from this dev!
We installed the app, and it can be a bit daunting. There are tons of options and features. We needed help getting our first few polls up and running, so we reached out and had answers within minutes.

FreshJax
United States
3 months using the app
April 7, 2023

Very happy with the choice to use Zigpoll in our Shopify store.
Does everything we need. Easy to set up and works perfectly.
For a much lower price than comparable apps.
Highly recommend this app!

CYCLITE
Germany
3 months using the app