Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy linking of survey data with customer records. It supports various survey types and offers extensive customization, fast performance, and detailed analytics for valuable insights. The support team is noted for their responsiveness and helpfulness. Additionally, its cost-effectiveness and features like AI summaries and complex survey logic are particularly appreciated for enhancing business operations and customer engagement.

December 5, 2022

I use this app, and it's helped me understand my customers more. The tech support is really quick and friendly!

Grabba Collective
Canada
About 2 months using the app
June 5, 2023

I am impressed and thankful for having the app. Once I start selling the goods I can consider getting involved and subscribing in the near future!

Embargo Clothing
Bulgaria
About 2 months using the app
July 25, 2023

i like it!! is very usefull and it have a lot of settings, if you have a question or a problem with the app, they answer very quickly to you

DTFLAB
Mexico
About 2 months using the app
September 6, 2022

Love this 'little' app. It's clean looking, LOTS of functionality and the team is always here to help. With the phasing out of cookies from Google, Apple, etc. This is the best way to get valuable insights from our customers.

GARÇON
Canada
About 2 months using the app
Edited April 4, 2022

We were looking for a simple & robust website polling tool and Zigpoll was perfect for that. Functionally it works well - has site/audience targeting & poll design customisation, allows switching between multiple Shopify stores on the interface, language localisation, and poll results exports. The team was very responsive, open to taking in & implementing key feature requests, & pricing is very reasonable too.

waterdrop®
Germany
About 2 months using the app
October 2, 2022

As a new website owner, I needed a quick, easy, and budget-friendly way to gather feedback from new email subscribers, and Zigpoll did the trick. I appreciated that I could customize the polls to ask the questions I needed answers to rather than having to use standard questions drawn up by someone else. Highly recommended!

Lakehouse Games
United States
About 2 months using the app
July 22, 2021

We're using Zigpoll since the last week. It is super useful, helpful, and interactive. The support team is very quick and resolutive. Thanks a lot guys.

Korendy TR
Türkiye
About 2 months using the app
June 16, 2023

Does exactly what we ask for.
Awesome support
Overall I am very happy about this tool
Thank you very much

LE PREWORKOUT
France
About 2 months using the app
August 14, 2023

Having evaluated a few different survey apps, Zigpoll stood out in terms of two areas. 1.) Service - I had a lot of questions specifically about the functionality and control we would have with our surveys. Jason was super informative and walked me through everything. It wasn't a sales pitch either. I never felt pressured or pushed into their app. 2.) App functionality - Surveys were easy to setup and integrate into Shopify. The app has so many features giving you a lot of control. The reporting is amazing. You can raw data access or charts/insights that allows you to better understand your customers. I am almost 2 weeks into using the app and have 3 surveys running collecting 500-1000 responses a week. No complaints. I highly recommend this app!

ProClip USA
United States
About 2 months using the app
July 27, 2022

Fantastic app, does everything it needs to do and integrates seamlessly within our website. Excellent support also.

ETRNL
Australia
About 1 month using the app