Reviews (395)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its valuable insights into customer journeys and conversion timelines, crucial for refining marketing strategies. It offers customizable survey options like post-purchase and onsite surveys with various question formats. Its seamless integration with Shopify and platforms like Omnisend and Klaviyo, along with a user-friendly interface, makes setup easy. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.
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We absolutely love this app. We were in search of an app that would allow us to engage our customers, this app does that and more. The support is second to none, Jason is absolutely amazing!
Zigpoll is easy to use and very intuitive, keeping the user experience in mind. Jason, the founder of Zigpoll, is also very helpful and answered my questions quickly even though I am on the free plan. Would recommend this for anyone looking to setup surveys on their store!
We thought a survey could take our Shopify site to the next level of customer engagement. I couldn't figure out the programming language to get it to embed instead of being a popup. I wasn't optimistic due to some bad experiences contacting customer service via email on other websites (cue crickets here). But Zigpoll has been a whole different story! Jason responded within hours and several times back and forth as he shepherded me through the process and helped me get it just right. I've never created a website before and Zigpoll and Jason are making me feel like a pro! I couldn't be more enthusiastic in recommending this app.
I spent SO much time trying to get other apps to run an anonymous feedback survey on my store. With Zigpoll, I was able to get it up and running within 15 minutes! Cannot recommend this app and the support enough. Truly one of the best Shopify apps I've ever used.
Good app, fast support. Would recommend
Super quick and easy to implement. I created surveys on all 5 of our brands within a matter of minutes!
I was looking for the perfect app to help me collect important customer data and Zigpoll did that for me and much more. The setup process was super easy and user friendly. It integrated into my website seamlessly and was able to connect helpful data from customer. When I need help, I reached out to Jason, who responded to me immediately and provided details insight and into. I am a super happy customer! :)
The best app i've ever used. It's so easy to gather so much data from your customers. Highly recommend to everyone
Amazing app, the features are incredible and far above any other survey app I have used. I think this is more than just a survey app. There are so many use cases for it; it's actually pretty remarkable. You can tell a lot of time and effort went into it. Highly recommended!
I highly recommend this app. The backend is very intuitive, and the customer support is quick and professional. The app has all the funcionalities I expected, and has helped us to better understand our customer's needs. Thanks!