Zigpoll Customer Surveys , 252 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, customizable post-purchase feedback feature, and comprehensive data analysis. They value its non-intrusive survey repetition limit and responsive customer support. The app's affordability and Mailchimp integration are also praised. It's recommended for helping merchants understand their customers and enhance their advertising strategies.
Refine
-
By rating
We haven't been using this app for long, but I can already see a wide field for experimentation. There are so many possibilities here. And the support is very quick to respond. I recommend it!
Great app to learn about your customer interests. Highly recommend it!
So far so good!
Both out-of-the-box surveys are great:
Post purchase was what I was looking for and then the abandoned checkout is very useful.
UI can feel a bit cluttered, but you get used to it quickly.
I couldn't find one setting, so reached out to support and they were very helpful and helped me solve it very quickly!
Had a chance to meet with the CEO and founder of Zigpoll. Great experience. He was pretty helpful
We love Zigpoll. It gives us fast insight into how our customers feel about the products and our website, so we can act quick to resolve issues or improve our site and offerings.
Zigpoll has just about any survey feature you may want and excellent customer support service!
It's what I use by default on any new store.
I was looking for an app to create a longer survey. The questions were fully customizable. They call each question a "slide" & you can choose from multiple formats - numbers, sliders, single choice, multiple choice, binary, short answer, long answer & a lot I haven't used yet. There's conditional logic (also haven't used). Really there was nothing that I wanted that I couldn't find, which I am finding unusual.
There's also a choice for the survey to just be a link which was very helpful to me at the moment while I switch my web site from a different platform to Shopify.
I also had a question (on a Sunday) & Jason from Zigpoll got back to me immediately with the answer I needed. Highly recommend this app.
Easy to use, plenty of different survey options, and great customer support. Would recommend. The exit page survey is worth it, especially for very small businesses just getting started.
This app has been awesome for customer discovery and has helped provide insight into our business. Also Jason has been extremely helpful and very quick to help with any question or issue.
Awesome product, never had an issue with it. Super helpful customer insights. Jason (founder) is super easy to work with and always helps when we have questions. highly recommend