Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable post-purchase feedback feature, and comprehensive data analysis. They value its non-intrusive survey repetition limit and responsive customer support. The app's affordability and Mailchimp integration are also praised. It's recommended for helping merchants understand their customers and enhance their advertising strategies.

November 27, 2023

We haven't been using this app for long, but I can already see a wide field for experimentation. There are so many possibilities here. And the support is very quick to respond. I recommend it!

Evamats Poland
Poland
About 2 hours using the app
November 3, 2023

Great app to learn about your customer interests. Highly recommend it!

MagicWand
United States
16 days using the app
October 25, 2023

So far so good!
Both out-of-the-box surveys are great:
Post purchase was what I was looking for and then the abandoned checkout is very useful.
UI can feel a bit cluttered, but you get used to it quickly.
I couldn't find one setting, so reached out to support and they were very helpful and helped me solve it very quickly!

Gay Sauna the Board Game
Netherlands
2 days using the app
November 7, 2023

Had a chance to meet with the CEO and founder of Zigpoll. Great experience. He was pretty helpful

Flex Filters
United States
16 days using the app
September 25, 2023

We love Zigpoll. It gives us fast insight into how our customers feel about the products and our website, so we can act quick to resolve issues or improve our site and offerings.

Hope Health Supply
United States
6 months using the app
September 20, 2023

Zigpoll has just about any survey feature you may want and excellent customer support service!

It's what I use by default on any new store.

Unity Wireless
United States
5 months using the app
February 18, 2024

I was looking for an app to create a longer survey. The questions were fully customizable. They call each question a "slide" & you can choose from multiple formats - numbers, sliders, single choice, multiple choice, binary, short answer, long answer & a lot I haven't used yet. There's conditional logic (also haven't used). Really there was nothing that I wanted that I couldn't find, which I am finding unusual.

There's also a choice for the survey to just be a link which was very helpful to me at the moment while I switch my web site from a different platform to Shopify.

I also had a question (on a Sunday) & Jason from Zigpoll got back to me immediately with the answer I needed. Highly recommend this app.

Jenny G's Art Supply
United States
August 23, 2023

Easy to use, plenty of different survey options, and great customer support. Would recommend. The exit page survey is worth it, especially for very small businesses just getting started.

Mineralized Deodorant
United States
About 1 year using the app
February 24, 2024

This app has been awesome for customer discovery and has helped provide insight into our business. Also Jason has been extremely helpful and very quick to help with any question or issue.

Dapper Xpressions
United States
March 6, 2024

Awesome product, never had an issue with it. Super helpful customer insights. Jason (founder) is super easy to work with and always helps when we have questions. highly recommend

Locale
United States