Reviews (507)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for gathering actionable customer insights through customizable surveys like post-purchase and exit intent. It offers ready-made templates, a powerful survey builder, and AI insights. Seamless Shopify integration, multi-language support, and features like auto-translation are appreciated. The app is easy to set up, enhances customer engagement, and collects valuable feedback. Exceptional customer support provides personalized assistance and prompt issue resolution.
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The AI is extremely inaccurate. So much that it's nearly useless. Don't include junk in the product.
Hi & Thanks for your review,
I checked our logs and I don't see that you've ever reached out for support here. I am happy to help work with you to see how we can improve our AI analysis as well as suggest any edits which may make them more useful for your account.
Please reach out to support@zigpoll.com and I will be happy to help ASAP via email or a 1-1 meeting.
