Zigpoll Customer Surveys

It does what I need it to link in with orders and customers. I've needed support twice now to ask if I can do certain things and both times received excellent help. I do know I'm only using part of it's function too.

We have been very pleased with using the platform so far. It is extremely intuitive and easy for our entire team to use. We now rely solely on Zigpoll for sending surveys like NPS and pop-ups during the customer journey on our site. We requested some updates to better suit our business and client needs, and Jason has been incredibly helpful in implementing various updates. This demonstrates the company's commitment to evolving according to the needs of different clients! We highly recommend it.

We use the app on all our Shopify stores now to collect post purchase feedback and NPS score emails. We are just scratching the surface at this point.

We had an issue with reaching the max number of emails we can send per month on one of the highest plans but Jason really helped us out during one our busiest times of the year by increasing our email send limit. We really appreciate that!

Once you get the hang of it, it's very helpful. Any confusion though, the staff is more than happy to help. Thank you!

Awesome product, never had an issue with it. Super helpful customer insights. Jason (founder) is super easy to work with and always helps when we have questions. highly recommend