Zigpoll Customer Surveys

Zigpoll Customer Surveys

Pricing
Free plan available
Highlights
Popular with businesses in United States
Rating
5.0 (335)

Run post-purchase, abandoned checkout, on-site, email & sms surveys. Tap insights with AI analytics.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more
  • Advanced post-purchase surveys that get quality responses. No coding required.
  • Customize and translate every detail. Localize for multiple languages.
  • Abandoned checkout campaigns. Uncover common pain points and recover carts.
  • Connect survey responses to your Shopify customer and order dashboards.
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Highlights
Popular with businesses in United States

Languages

English

Works with

Shopify Flow, Checkout, Klaviyo, Mailchimp, Google Analytics, Gorgias, ActiveCampaign, Checkout Extensions

Customer behavior

Activity tracking, Event tracking, Segmentation, Visitor IP

Marketing and sales

AI insights, Purchase tracking, Abandoned carts

Visuals and reports

Analytics dashboard, Custom dashboard, Custom reports, Data export, Notifications

Form customization

Conditional logic, Custom styles, Drag-and-drop editor, Embedded forms, File uploads, Templates, Multi-page, Pop-ups, Real-time edits, Multi-language

Survey types

Customer satisfaction, Market research, Net Promoter Score (NPS), Product feedback, Post-purchase, Attribution

Submission management

SMS, Email, Data export, Analytics, Customer segments

Pricing

Lite

Free

  • 100 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Basic

$10 / month

  • 200 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Standard

$25 / month

  • 500 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports
  • Hide Zigpoll Branding

Pro

$100 / month

  • Unlimited responses
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports
  • Hide Zigpoll Branding

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (335)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to gather valuable customer feedback through customizable surveys, featuring conditional logic and multiple question formats. They appreciate its ease of use, seamless Shopify integration, and insightful analytics with AI-driven response summaries. The customer support, especially from the founder Jason, is frequently praised for its responsiveness and personalized assistance.

September 16, 2024

Great app, easy to use and perfect support. We are using it for several markets, only thing to improve here might be the translations which need to be set up for each survey again. Also sometimes it's not the most intuitive design, but in the end we manage to set everything up as we would like to and Jason is very helpful and gives quick support. Definitely one of our favorite Shopify apps.

Melvin & Hamilton
France
3 months using the app
September 27, 2024

Great app! Highly recommend! We get great feedback and it helps us find out how they got to our website when the analytics don't quite catch it. Has been a key metric of ours. We actually use this on both of our brands websites (fineusatrading.com and cranewellness.co) and it has been perfect. Easy to use. Great customer service. It's a no brainer for any e-commerce CPG brand!

Crane Wellness
United States
7 months using the app
September 25, 2024

We tested most of the similar offerings in the Shopify App Store for a several page customer feedback survey and eventually decided on Zigpoll for our solution. Jason, the founder, was invaluable in the process of helping set it up for our needs and responsive to our feedback about one or two of the current features. Replies went above and beyond what one would has come expect from support these days and that means a lot to us. We will continue to use Zigpoll for our future customer outreach campaigns and recommend it highly for others just starting out with similar enhancements to their sites.

99Diecast
United States
About 1 month using the app

Support

Argonautic Labs can answer any questions you have about Zigpoll Customer Surveys.

Developer

Argonautic Labs

400 E 67th Street, New York, NY, 10065, US

Launched

April 23, 2019

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