Zigpoll Customer Surveys

Zigpoll Customer Surveys

Pricing
Free plan available
Highlights
Popular with businesses in United States
Rating
5.0 (320)

Run post-purchase, abandoned checkout, on-site, email & sms surveys. Tap insights with AI analytics.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates.

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Gather insights from your zero-party data using AI analytics and our dashboard to optimize your business roadmap, marketing spend, and conversion rates. more
  • Advanced post-purchase surveys that get quality responses. No coding required.
  • Customize and translate every detail. Localize for multiple languages.
  • Abandoned checkout campaigns. Uncover common pain points and recover carts.
  • Connect survey responses to your Shopify customer and order dashboards.
  • Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Highlights
Popular with businesses in United States

Languages

English

Works with

Shopify Flow, Checkout, Klaviyo, Mailchimp, Google Analytics, Gorgias, ActiveCampaign, Checkout Extensions

Customer behavior

Activity tracking, Event tracking, Segmentation, Visitor IP

Marketing and sales

AI insights, Purchase tracking, Abandoned carts

Visuals and reports

Analytics dashboard, Custom dashboard, Custom reports, Data export, Notifications

Form customization

Conditional logic, Custom styles, Drag-and-drop editor, Embedded forms, File uploads, Templates, Multi-page, Pop-ups, Real-time edits, Multi-language

Survey types

Customer satisfaction, Market research, Net Promoter Score (NPS), Product feedback, Post-purchase, Attribution

Submission management

SMS, Email, Data export, Analytics, Customer segments

Pricing

Lite

Free

  • 100 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Basic

$10 / month

  • 200 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports

Standard

$25 / month

  • 500 responses / mo
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports
  • Hide Zigpoll Branding

Pro

$100 / month

  • Unlimited responses
  • Weekly AI Insights
  • Unlimited surveys
  • Multi-language
  • Export Survey Data
  • Automated Reports
  • Hide Zigpoll Branding

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (320)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing e-commerce experiences through seamless Shopify integration and valuable customer insights. It offers extensive customization, including conditional logic and multiple question formats, ideal for post-purchase feedback and customer discovery. The app is praised for its ease of use, intuitive interface, and minimal intrusiveness in survey deployment. Support is highlighted as quick and effective, often provided directly by the founder, Jason, ensuring smooth operation without affecting website speed.

July 14, 2024

Zigpoll is incredible, they always keep you updated with statistics of your polls which helps you think of creative solutions for your business, plus Jason was able to personally help me with a feature request called an action slide which allows for a person to first open up a link within the poll before proceeding to the next slide. Thanks a lot, this product is amazing!

AI Music Service
United States
10 months using the app
August 20, 2024

We recently integrated Zigpoll into our Shopify store, and it's been a pretty fantastic experience. The software is very customisable, and very easy to tailor to our needs. Installation was a breeze, and it integrates seamlessly with our Shopify, which allowed us to quickly launch our surveys.

The user interface is a bit old-school in design (currently), but very intuitive. This makes it easy to create surveys and option flows. The output graphs and data are in easy formats too. The simplicity in design makes it quite simple to use and understand, even when working with complicated survey options.

A real standout for us, was our support experience, which has been outstanding. Whenever we reached out with queries, the team responded almost immediately, and resolved any questions, with speed and efficiency. Their dedication to customer service really endeared us to using their solution.

Overall, Zigpoll has been a great tool, with minimal hassle. We highly recommend it to other Shopify store owners looking for a great survey app that works well with Shopify.

LubeShop
South Africa
25 days using the app
August 31, 2024

Two reasons to get ZigPoll, actually three!

Reason #1: Easy to use, flexible, customisable
Reason #2: The Developer is responsive, and collaborates with you
Reason #3: It's affordable

Knowing how our customers are finding us has been very useful. We're also sending a 360 survey 48hours after delivery to get more useful insights and engage our customers, rewarding them with a Discount Code.

All of this helps create more market engagement. Thank you !

Tashmed
Canada
2 months using the app

Support

Argonautic Labs can answer any questions you have about Zigpoll Customer Surveys.

Developer

Argonautic Labs

400 E 67th Street, New York, NY, 10065, US

Launched

April 23, 2019

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