ZigZag Returns & Exchanges

So far so good, great support, great app a must for all shopify stores, integration in your store is so easy and will go down well with your customers. Customer service is excellent. We don't use it very often yet :-) but a brillient App a must for all Shopify stores. Info@shoppersonalisedgifts.co.uk

Shop Personalised Gifts

We have used this application to help us monitor and keep track of our returns. Originally we could not account or anticipate the number of returns we were getting, this app has allowed us to do this. It has also reduced the number of emails we were getting as it has automated the process somewhat.

Brilliant app. Makes the returns process easy for customers and looks very professional on the website. Love the fact we can provide returns for customers and that we can chose to either charge for them or provide them foc if we like.

We have been using this app now for a few weeks and very impressed with what it does! Does what it says on the tin and customers love it!

easy, functional and essential. it's free and very usefull, thanks to use this app i have optimize my return parcel in easy way

This app has been a perfect solution for my needs. It takes the hassle out of returns. Keeping things simple yet efficient, the whole return process runs smoothly for us now. Thank you!

For a free app this is definitely the best one out there! Nothing else even comes close. I'm in Canada and I don't use all the pro features as those are mostly for UK sellers. The support from the ClickSit guys is top notch, nonetheless. I've been able to organize my reverse logistics using this app. Check out the returns portal I created using this app here on my website: https://gearscanada.com/apps/returns

I think this app is great for small businesses. If advanced it might be good for bigger brands too. so far it's been great for my returns. Only think is, as an internationally selling brand, it would have been good to add international rates too for returns. This way the customers won't deal with the returns stress of international items. Especially now after brexit, lots of people are cautious with international purchases.

Integrates well into the store and takes the hassle out of returns. Support has been quick and helpful when I’ve needed it.

The app solves a challenging issue - managing returns. Works very from testing and have now deployed the app for day to day use.