ZigZag Returns & Exchanges

Before Clicksit we couldn’t organize the return process regularly and it was a complete mess, thanks to them we can now follow a regular process and our customers really appreciate it, thank you Clicksit!

This app is perfect for my requirements. I found the set up really straight forward and the customisation really simple and stress free. I had a concern about a technical issue that I couldn't figure out, so I reached out to customer services and they were prompt to reply quickly resolving the issue. That for me is the icing on the cake!

This app is really important when you want to create a brand that will last.
It does everything you need.

Clicksit is honestly the best app on here. My conversion has increased since adding the app and customers trust my brand more. The team at clicksit is fantastic. A big shout out to Jodie who has been very helpful. She even has a zoom call with me to help me set everything. She is truly the most helpful app developer out here. She emails occasionally to check in with me to see if I need anything and it is not one of those general email companies send in bulk, I can clearly tell it was directed just to me.

Great easy to use app. Would recommend to any store to use them. Their app is free and you only pay for the returns incurred. No monthly fees to pay!

Super helpful for returns. Automates most of the process from start to finish! Thankful I found it and thankful it is free!!

I try many return apps before deciding to stick with Clicksit Return Center. This app is easy to use and customize. The customer service is great. Thank you.

So far so good, great live chat service. Dealing with real people is much better than those automated bots.

Return process can be dull for merchant and customer as well. App improves customer experience making whole process simple. App works smoothly and has a great design. Can definitely recommend Clicksit Return Center

Luckily i don't have much returns, however this app has made it simple and automated. Less need to communicate with customers since the label is prepaid and all the customer has to do is drop the parcel off. A couple of times customers have asked to print in store. I rang up Clicksit and they gave me a voucher for the customer to use. They will ring you up to help you set your account up and are friendly and helpful. You can choose how much or little you charge your customers for postage. The only limitation is that they only use collection plus and not all customers want to use collection plus.