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The app does not work on safari does not work on mac, you need to download google chrome. I can’t tell you how many times customers tell me the app is down when they are trying to arrange returns. I’ve contacted support about this numerous times, nothing is ever done about it, this has been going on for 6 months. I’m currently sourcing a new returns center. I wouldn’t recommend
Hi Teeny Bumps, sorry for your experience here. The app does work on Safari, but it depends on your specific browser settings. Support has got in touch to assist with this, ...
I've been trying to contact support for MONTHS with no response. I'm unable to get this app working with Safari on Mac anymore making it obsolete. I'll be moving app's if this isn't resolved by EOW.
APP IS NOT WORKING!!!!
I rely a lot on this application and it's not working right now.
Please fix the issue asap or inform us if you are not working anymore.
Hi There, we did experience a very short period of downtime for certain clients here which has resulted in this review. We continue to improve, but downtime is extremely rare ...
The app randomly deleted all of my data. I reached out to support and they were incredibly unhelpful. Do not use this app, seriously.
We would love to chat to help resolve this issue. I have tried contacting, but please do reach out if you have the time. Our investigation found that we could not identify ...
I am highly disappointed in this app, but even more disappointed in myself for giving them a second try. When I initially signed up for the app, I specifically asked if I would be charged for unused labels if my customers changed their minds and didn't send the merchandise back. I was told no. Additionally, I was offered to upgrade to the premium plan for free if I allowed them to process my ...
We are very sorry for this experience, and I can assure you that you will be refunded in full for any unused labels along with any promotional credit for the premium service ...
A really bad service, not one parcel has been returned to us correctly and no reimbursement for the packages lost!
Hi Mirame, apologies for your experience here. Reviewing your account there appears to have been an issue with your address setup which has caused parcels to be held. I've ...
Suddenly they raised the same features of the monthly subscription from 20$ to 150$ a month. Ripping off peoples pocket. Deleted the app from 4stores of mine.
HI Montilly, as an existing user of the app we appreciate that new package types have been created since your first install if you installed a new store. From the ...
Suddenly they raised the same features of the monthly subscription from 20$ to 150$ a month.
HI Montilly, as an existing user of the app we appreciate that new package types have been created since your first install if you installed a new store. From the ...
Suddenly they raised the same features of the monthly subscription from 20$ to 150$ a month. Ripping off peoples pocket.
HI Montilly, as an existing user of the app we appreciate that new package types have been created since your first install if you installed a new store. From the ...
I installed the app and found that the the interface was a bit difficult to navigate and when trying to contact support it took ages to get a response. I was struggling to work out how to customise the returns page and when I finaly got an answer with support, I was told customisation was not available on the free plan.
Pretty disappointed as I wanted to try this app out and see if it's the right ...
Hi Force of Life,
Thanks for your review and sorry to hear about your experience with the Sorted Returns app.
Due to the bank holidays, our support team were not available ...