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We have used this application to help us monitor and keep track of our returns. Originally we could not account or anticipate the number of returns we were getting, this app has allowed us to do this. It has also reduced the number of emails we were getting as it has automated the process somewhat.
Not used extensively so far but customer support from clicksit has been excellent in setting up and getting going. Having an integrated returns service really adds to the professionalism of my business.
We needed a returns app that gives customers the option to look up their order using the phone number or the email they provided at checkout. So many returns apps still use the out of date process of only letting customers enter an email address. Clicksit saved us from having to manually process those returns. On top of saving us time it was extremely easy to set up and integrated perfectly with our store! Also love that we get an email alerting us that we have a return request waiting to be reviewed. We have zero complaints about this app and highly recommend it.
Thank you for the review, and great to have you onboard. We are really pleased to see that your customers are returning using their mobile phone number. We are seeing checkout through mobile phone number increase day on day, so felt it was really important our app accommodated that when it came to returns.
We've used Clicksit since launching our brand early this year and it's awesome. Simple, user-friendly for both customers and us. Installation was beyond easy. Not sure how they're able to offer this app for free, but we're not complaining. It's great!
Friendly customer service and a great app, exactly what I was looking for! I would recommend the app for anyone trying to streamline their returns service.
Excellent app which has completely streamlined how we handle online returns... support is very responsive - would thoroughly recommend
Hi I just want to say this app has been a life saver, my returns have never been more smooth, it is hassle free for the customer, my return rate has gone lower due to the confidence this provides.
Very very very helpful. Easily track returns/exchange. Send automated emails. Archive returns which are no longer required.
Just completed on-boarding which was a breeze, thanks to Jodie who helped us all along the way. So far looks great and test return went well!
Excellent Application! If you need a solution that will really help streamline your return solution this application is it. After researching multiple solutions this solution really stood out to us.