ZigZag Returns & Exchanges

These guys are brilliant - customer service is second to none. And the app has helped us deal with returns that were previously very time consuming.

Nice app! Works well overall. I had a small glitch that was caused by entering two email addresses for return updates, but customer service helped me solve that rather quickly.

We recently installed Clicksit and the main thing we noticed right away is how easy it is for our customers to process their returns. We also have reduced the amount of time we were spending on returning emails with instructions. So far.... we are very pleased

Very good app for free, am looking into their paid service for the future. Support is good, they reply within 24 hours. Constantly updated and they take on board advice you give them, unlike other apps. Highly Recommended.

Just started using this app and so far so good. The returns portal is seamless and fits in very well with my store. Very easy to use from both a customer and store perspective. The guys at clicksit are extremely helpful and accommodating and made the setup really easy. They were also very patient with my queries. Worth noting that this is one of the very few integrated returns apps for UK returns. Looking forward to further developments and customisations of the app.

I would easily recommend this to anyone who has a online store and wants to open up over 7200 drop off points to their customers. Customer service is spot on and it's pretty cheap, we're already saving on every label! Thanks again.

The guys were great to speak to, they helped and guided us all along the way and the setup was really simple too. I know this will provide a great returns service for our customers which is MUCH better than having to administer everything manually.

Cool app. It provides a custom page which we can integrate to our shop and process return from there. It would be better if you could provide API for accessing your app so that we can program automatic transfer of return request to Amazon MCF. OR, can you add a feature in the app so that we can connect to our amazon merchant account and automatically process returns from there.

I love how this app notifies us of incoming returns/exchanges - and the reason for this. It enables us to get exchanges ready and to track the returns rate. It's great that we can personalise the emails that get sent out to customers too, to give it our brand's touch.

I used this app to help improve our store's return process, which turned out to be great! Best of all, it is free, with no limit on the number of returns, etc. I wished this app would extend its services to include store credit processing, but won't ask for too much. Already more than happy with it now!