ZigZag Returns & Exchanges

This app has been great at helping us manage our returns. Also because of the automated email triggers it helps keep customers informed each step of the way as well,

I am honestly SO shocked at how good this app is. I was previously doing this manually with 'return email templates' and it was horrible trying to keep track of everything and communicating back and forth. This has saved me sooo much time & has added a huge professional touch to the website. I cannot say enough good things.. I just hope it stays this good without problems! It's a no-brainer for anyone considering!

I was something for an app like this for a long time. Simple, easy to install and professional. The best...it is free! All I needed! Thanks

Great app! It's amazing that it's free and it keeps all your returns organized. Very easy to use and good customer service.

As a first step in creating a repeatable process for returns, this is good. Very basic, but it is a good starting software that is easy to implement.

Good and simple app. It would be nice if there would be a prompt to send a custom email before approving returns though. Otherwise, 5/5

I download and tried several other returns apps but this one was the best by far. It was simple to setup and very easy to use. What's best of all is the price of the app - FREE. There is a $9/month option which I may elect to use in the future but right the free version is meeting all my need to track my returns.

The app is great. It simplifies the whole return and exchange process. Would love to get new features.

We've successfully tested this app to manage our returns process and I must say this is a very slick process. This massively takes the pain away from the customer as it's a fully automated digital process right down to the return label, which you don't even need to print. Adds extra value to our internal processes and we can now manage the returns in one place. 5 stars for me.

Great App, Works exactly as needed. Little issue getting setup. Great customer service. Issue fix in no time. Highly recommend.