ZigZag Returns & Exchanges

Really enjoying this app so far. With our www.cosmiccrystals.co.uk business now expanding we are now spending more time dealing with customer returns. This system really makes the process much easier and cuts down lots and of back and forth emails that was costing us a lot of time and energy. Thanks!

This app is great, we would have customers come to us long after they purchased and want to return a product, with the automatic rules in Clicksit Return Center it's a friendly way to tell a customer that they missed the deadline to return the product. I also streamlines the return process for us and the customer

Customer enters their order # and email to get return started. Easy to set up, Easy for Customer to Use. Simple and Efficient!
Would recommend.

I would highly recommend this App to anyone looking to be able to offer returns. As a UK based business, we looked through various options, and decided to go for clicksit. The team are incredibly supportive and far outdid any expectations - making the setup easy, quick and with everything needed. Being able to offer returns with a reliable and well known method such as collect + really builds consumer confidence in the online shopping experience and the system within clicksit to create returns labels seriously couldn't be easier. It is super streamlined and fuss free. The returns request page seamlessly fits into our online store with our own url which makes it completely integrated and a very smooth user experience. Zero negatives to add - brilliant service. (And I know if anything came up, the team respond very quickly to any queries).

This is a very user friendly app (for both the customer and the retailer) which does the job perfectly. It has made my returns process efficient and professional whilst saving me a lot of time on return emails. It looks great on the website and is very easy to set up. Plus it's free! I would highly recommend it.

A fantastic app, makes returns processing so much easier. I would highly recommend for store owners who are receiving a lot of orders and returned goods as it helps you keep track of it all.

This is such a simple app to use (and we are not very tech savvy here). We were using Collect+ anyway but there was no correlation with our Shopify system, and often parcels would arrive in with no paperwork inside and we would have no idea who they were from :( With the Clicksit Return app the customers order number is printed on the label so we can easily see who it is from and why it is being sent in. There is also the option to send out labels to other customers who haven't ordered directly from us (we also supply goods to shops), where we put in our own reference ....and this has been extremely useful too. I also have to say that the Customer service is fantastic. I have spoken to Jodie each time and she has been extremely helpful....and patient!. Would thoroughly recommend.

Cannot fault this plug-in in any way. Incredibly helpful and competent team and very reasonably priced.

Since we install Clicksit Returns App our Customer Service is better.
Such a nice and helpful team!

We used this app to manage our returns better. It does it well and is free! It would be great if it could give us a bit more control of the spacing and styling of the returns center and this is well received by the developers.