ZigZag Returns & Exchanges

Returns are something no business wants but pretty much all businesses have to deal with. Clicksit Return Centre makes it easy to offer free returns to (UK) customers. The app is easy to install and customise, and the team is very responsive if you have any technical issues. We don't claim that this is the best app of its kind - although it might be - but it's certainly a very good one.

Great app. I definitely like the way the returns process nicely follows through from customer starting a returns request to return being auctioned. Easy to reach and helpful customer service

Seems to work really well. I haven't set up the automatic labels as my packages are too large but the system is working correctly

It helped me resolve the issue of product exchange. I really liked the app since it makes the customer experience better by providing more feasible options to exchange or return the product. Also, automated emails are delivered to customer. it would be nice if more options like sending return labels are also automated in India.

The app installed all ok. I've only had to use it once so far and seemed ok to use. It will make my returns (should I get any) an easy process.

Great app. Easy to set-up and use, customer service has been great and I think it is a great value for what you get. They also offer return labels at a very reasonable price.

We have been using this app now for a few weeks and very impressed with what it does! Does what it says on the tin and customers love it!

This has greatly simplified our returns process. Our customers are happier and we are happier!..It's a win/win for all involved

This is such a simple app to use, it is a great application for efficiently organizing returns. It provides a professional looking returns portal for customers in your site's design. They also have a helpful support team! I highly recommend it.

I have been using this app for quite some time now. And it has really helped me manage a lot of the returns and exchange requests. To top it all it is free.
I think this is the only app that lets you do all of this for free.

There are a couple of things I would love to have in the portal like more details of the order such as the order date, product mrp, product cost, discount applied if any and other similar details. Also a way to update and send customers tracking ID for their exchange request.