ZigZag Returns & Exchanges

Very straight forward platform to use. Great to ease the workload of our customer service team. Good courier options for returns.

The app is highly functional, and I was very impressed with the excellent support team. Their assistance was prompt and helpful, making the experience even better.

Good app. Takes care of our low volume returns easily. It has been enhanced with the addition of more carriers recently in the UK. Some glitches with the appearance of my "returns portal" / landing page in terms of font etc, but on the whole we couldn't live without it!

The app is great, easy to use for me and my customers and the customer service is quick and helpful!

Great easy to use returns and good customer support

very easy to use and great customer support

We started to use the app in Nov last year. Did exactly what we needed to align returns for a new online brand. Super efficient and simple to install. Denise was so helpful with any issues we have had with returns!

We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!

We've been using the free version for a few years on a couple of our websites. It's been a lifesaver!

Thank you to the Sorted team, especially Aslam, for being so helpful in resolving
a rare problem.
Brilliant communication and updates throughout the process

thank you