ZigZag Returns & Exchanges

This app is perfect for a basic return system that customers can initiate on the website, it only takes a couple of clicks to approve or reject returns and effectively communicate with your customers on the status of their return. The customisable return page and email are fantastic!
I had one tech issue and Thomas in customer support fixed it within 24 hours for me. Great app - highly recommend for a simple, free returns system.

The app is great. A couple more automations could be useful though, and also international returns labels.

This has really streamlined our returns process and I no longer have to track in excel. Thanks for making such a useful app for small businesses! I have an online clothing store for fuller bust women and naturally we get quite a few returns so it's useful to have an app to process it and keep on top of inventory.

Easy to install and setup, as well as a simple returns process and easy to access link for customers. Great app!

This app really helps to streamline your returns process. It was quick and easy to install and customers have found it easy to use so far. It would be great if they could also facilitate international returns labels even if customers had to pay for these.

Really happy with how this app has transformed our customer service process. Exactly what we were looking for!!

This app has made my life way easier due to the streamlined free returns service offered. My customers are having a great time using this service and it is easy for me to manage my returns now. Can't thank these guys enough! Thanks to the whole team who helped set this up for me!

Great app, easy to set up and there is always someone on hand to answer any questions should you need any help. They have really help streamline my whole returns process!

Great app. It makes the process so easy and the customer service is so helpful and amazing. Returns can be difficult to manage but this app makes it easy.

Really quick and easy to set up, the app is a great tool for our expanding business. When setting up the app the customer support was really helpful.